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April 2024 by SpeakN Steps
Just wanted to commend Katie for being such an awesome salesperson. She was courteous, professional, efficient and very attentive. She patiently waited for me, my husband and my dad to try out beds until we were satisfied. She made it too easy. Thanks again Katie. You're the best!
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April 2024 by florencio buna
Brian was so helpful and he is very knowledgeable as well!
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April 2024 by Jessica Perez
Not feeling well but needed mattress set for unexpected guests. Was in and out in literally less than 10 minutes even though they were short staffed. I appreciate the efficiency!
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April 2024 by Lisa Warnke
Excellent service! The owner was very knowledgeable and extremely helpful in assisting me with my mattress purchase. Will definitely continue to shop here for our mattress needs.
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March 2024 by Erica Sanders
Thank you Katie I was in and out delivery set for tomorrow so excited for my new bed.
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March 2024 by Jeremy Hinkson
Brandon was extremely helpful and accommodating in the selection and purchase of my new bed. Kudos to him!
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March 2024 by Diane Westfall
Brandon was extremely helpful. We found the perfect mattress for me in less than 10 minutes. Thank you for a great experience!
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March 2024 by Sharan Singh
Great experience with our sales rep Brian. He was very informative with our warranty exchange, and the transaction was hasslefree. Happy customer!
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March 2024 by LaCresha Whitfield
Associate was very helpful, friendly, and patient in assisting my family and I with finding new mattress sets.
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March 2024 by Phu Tran
Brian was very patient and provided a lot of information. He was very knowledgeable and assisted with our needs. He did not feed us information that was irrelevant. he was very friendly and customer service oriented. I would definitely recommend to other people. he was not pushy.
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March 2024 by Shannan Dublinske
Adele is amazing! She totally went above and beyond for my husband and I. Even after our our mattress shipment got delayed by 3 weeks she still texted with me and kept me sane about the whole thing. We would totally buy from her at Natomas Mattress Firm again in the future. Our tempur pedic mattress feels like a dream to sleep in!
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March 2024 by Camari Campbell
Adele!! What a pleasant experience at Mattress Firm with Adele. After the purchase, I left the store with such gratitude and peace. I finally can sleep better. She patiently educated me on picking a mattress specific to my needs and body aches. Nothing more, nothing less. There is no doubt the right decision was made because of her guidance. Mattress Firm’s lovely 120 day customer guarantee became just an added bonus of security after working with her. The mattress was delivered the next day and I am so pleased. It was surprising how genuine she worked for her customer to be content and sleep well. You rarely run into people with her level of kindness and authenticity. To add, she is well versed on the wide array of mattresses. If you’re second guessing choosing the right mattress or hesitating for ANY reason, go see Adele. You will not regret it.
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March 2024 by Edward Piver
Melissa is the most thorough and professional sales person. She asked all the right questions to help us think about our sleeping habits without incading our privacy. After all this is a long time purchase! "LONG TIME"She listens to our wants and concerns which narrowed us down to a perfect mattress. Her attention to our needs as well as super friendly demeanor made it a good experience. Ask for Melissa soon...Satisfied customers
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February 2024 by Amanda G
Melissa created a very comfortable experience for us, she wasn’t pushy and knowledgeable in the brand we were interested in. She was polite, relatable and knew how to apply her knowledge of the company to reassure our concerns. The store was clean and peaceful too! Definitely going to send our friends and family to this location.
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February 2024 by Eleanor Wright
Adele was very friendly, polite and informative. It was easy to make a decision after she showed me various mattresses and comparing firmness. Great store and great customer service!!
