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April 2024 by Peter Roddy
Obviously short-staffed. The automated ordering system needs a better interface; difficult to choose options for a simple Kid's Meal cheeseburger.
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April 2024 by Omar Haidary
The worst McD spot on the entire earth!I ordered food at drive through an hour ago today, 4/4/24. I been told to park at curbside parking#2 after them being paid. The parking was preoccupied by another car, in-order for me not to block the way i parked behind that certain spot. They missed up the orders somehow the food didn’t get to me for at least 15 minutes. This supposed to be fast food. It was raining and i had to go inside to ask where is my food, the manager showed up and reading me as if i was making this up nd probably tricking them or something. They checked the band receipt and made sure i ordered in the first place. And so mad as if it was my mistake. Then she started questioning the guy who was taking foods to the curb side. Then she reprinted my bill. And instead of being sorry finished everyone else’s orders and came back after another 10-12 minutes and almost throwing the order at me. I said you are mad at me because of someone else not doing their job properly. Anyway ling story short, wont go anymore to this spot although its closer to us than any other spots in elk grove. 0 ranch 0 ketchup, zero napkins. Close this store its nasty.
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March 2024 by ENSSLIN samadfam
good branch, clean place and staffs were friendly.
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February 2024 by Sami Khogyanai
Window
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February 2024 by J_James Shorter
Nice cashier we talked about uniforms and employment opportunities. Thanks!
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February 2024 by M Phelan
Ordered & paid online for drive thru pickup. Went very smoothly and was happily surprised.Parking: Plenty of parking availableWheelchair accessibility: Yes, wheelchair accessibility
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January 2024 by Krystal Smart
Came here for dinner at 10:30pm 1/25/24 and the 2 guys working both windows were higher than kites. They were really struggling having one customer in the drive through and 0 customers in the building.
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January 2024 by Kit Lumon
They don't sub bacon for sausage. I don't eat sausage it gives me wicked heartburn bacon doesn't do that. To no longer sub and now charge people is bad business. I pay more cause you can't sub it in? It's this store cause other stores still sub bacon for sausage. It's dumb to charge cause you want a higher sale, how about no sale.
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January 2024 by Eugene Kuptcov
I waited 20 minutes for one burger! They don't work there at all!
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January 2024 by Sergio Vizcarra
It said it was 24 hours on Google yet. It’s 4:50 AM and they’re close.
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December 2023 by Chong Yang
Order is always missing items. Check you order before u leave the parking lot! It’s always missing 1-2 items. Even door dashing from here too. Items always missing.
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December 2023 by Young Hyun
Ordered online. Wanted 2 sweet and sour sauces but didn't have it, I guess, so they gave me one but included a bunch of extra sauces, and I got extra nugs, so well worth the lost sauce.
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December 2023 by Tou V.
Drive thru order, the lady on the second window didn't gave us our sauces for the nuggets and we asked her and she was so snappy and rude and only handed us a thing of sauce. And our fries are soggy and the mcchicken buns is hard.
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December 2023 by Hugh N.
Unfortunately, my recent visit to McDonald's was marred by an overall unpleasant experience. Beyond the usual expectations of fast food, the atmosphere seemed lacking in terms of cleanliness and ambiance.As I grappled with personal challenges, including my recent divorce, I had hoped for a momentary escape in the form of a simple meal. However, the service was subpar, and the staff appeared disinterested and inattentive to customers.The food, typically a go-to for quick and familiar sustenance, failed to live up to even the most modest expectations. The lackluster quality of the meal added to the overall disappointment of an already difficult day.It's disheartening when even a familiar chain like McDonald's falls short in providing a comforting experience during challenging times. This visit left much to be desired, and I hope that the management takes note of the need for improvement in both service and ambiance.
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December 2023 by k d.
This is their BIG mac. Cost $10 . Where's the meat? So fkn thin it's transparent. I'm never returning to McDonald's. Grew up with them over 30 yrs and I'm not gona be scam of the price I pay and only get half of the product what it used to be. Also, they short me 4 pieces of nuggets from a two 10 piece ( separate containers). Wanting $15 an hour, but don't even know how to count to 10, 2 times. I don't condone violence , but I sure understand why workers get their ass beat bc they messing with ppl's food.