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March 2024 by Dani Arevalos
Overall, my experience at Men's Wearhouse was satisfactory in terms of getting what I needed, but I must highlight an issue regarding inclusivity, particularly for those who identify as Queer or LGBTQ+.Upon entering with my partner, we received a quick acknowledgment but little engagement thereafter. We found ourselves constantly having to seek assistance in finding the right size, without any proactive inquiries into our needs compared to other customers who arrived after us. This lack of attention was particularly disheartening, especially as we were shopping for a funeral outfit. While the checkout process was smooth, the discomfort arose during the suit selection phase.Despite being aware that we may not fit their conventional customer profile, it's imperative to emphasize that all patrons should be treated with respect. I chose to patronize Men's Wearhouse based on the positive experiences of my family members who frequented the store in the past, expecting a similar level of care. Unfortunately, this was not the case, and I feel compelled to caution potential customers from similar backgrounds about their experience.while I acknowledge that my experience may not be indicative of every encounter at Men's Wearhouse, I hope this review serves as a reminder for the importance of inclusivity and respectful treatment of all customers, regardless of their background or identity.
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March 2024 by Zack March
Not always the best selection, but very helpful and friendly staff.
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March 2024 by Nina Sisommout
Horrible, horrible, horrible customer service by the manager. A lazy man who clearly does not want to help POC customers. If you want to be acknowledged as a customer, do not shop at this location.
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February 2024 by Angel Ragusa
Staff were more concerned with their lives then to try and help me and my fiance pick out our wedding party suits.
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February 2024 by Cosmin Merca
Went in to get fitted for a suit coat . Jonathan was asked to help me he asked what I needed and then turned his back to me and pierced to talk to his freind about going online and playing games later that night . I will definitely not be going back .Poor customer service .
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February 2024 by Mark Perchaluk
Went in to pick up my suit rental for a friend’s wedding. They were SUPER busy when I went inside (had a wedding party getting fitted and a decent amount of regular customers) so I assumed it would be a long wait. I was able to get in and out a lot quicker than expected thanks to the staff managing everyone’s needs efficiently. I figured I would not get a lot of staff interaction due to how busy it was and the fact that my need was simple, but was pleasantly surprised with the amount of help I received.
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February 2024 by Andrea Cebula
We walked in and started to look around. We were not greeted. People walked in after us and they were helped before us. Never were we asked if we needed help or if we were looking for anything in particular. I would say their customer service definitely needs work! We took our business elsewhere.
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February 2024 by Tom
Went here to get a suit yesterday 1/20/24. After starting to get fitted I took off my hat to get fitted in a few jackets, etc. Accidentally left my hat. Came back next day and the associate I believe by the name “Cody” that found it took it home. Stole my hat. They called and left voicemails and what not and he stopped answering. I would have expected much higher from folks working here. Glad I got my suit. Will not be back. As of now it appears to me I will not be receiving my belongings back.
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January 2024 by james davis
Great place for men with great prices and professional staff
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January 2024 by Cristina Prieto
Cannot express what a wonderful customer service they have provided! Above and beyond! Me & my fiancé went in for a rental on 1/13 and had to pay a rush fee due to him needing a tux today 1/17. The rental had not arrived since the weather was horrible for the plane it was supposed to be shipped in. They were able to provide a replacement within the hour. Amazing!!! Forever grateful. Thank you so much!
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January 2024 by Joey Sanders
Nice selection but nobody willing to help or even offer a simple “hello” as you walk in. Walked around aimlessly trying to decide on possible options, sizes, etc. Was hoping for some professional advice but I’ll look elsewhere.
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January 2024 by Andreas Bunjor
Men's Wearhouse has a lot of neat options, and they make it easy when renting suits and travelling. They did great working around everyone's travel plans. From start to finish I worked with three different stores and all of them were professional. I would certainly do business with them again.
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December 2023 by Cherry Hoover
Salesperson inside the store was very helpful and I needed a tux shirt for my boyfriend and he looked and just kept looking until he found the right size. I really appreciate that
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November 2023 by William Youngs
I've been coming to MW. In and out quick with some really nice clothes for an interview I had the following day.
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October 2023 by Nick Avey
These other reviews are wild, I will say the entrance is at a weird location. It's like a weird dark harry potter alley until you walk into a nice suit store. I had an amazing experience. Anthynee provided excellent customer service, measured me for my shirt and I picked out a suit. She made a few suggestions on different sizing and they were all spot on. I had ordered another custom suit for my wedding through a company online but it was 2 weeks late so I didn't have time for alterations but found the perfect suit here that was even better than the custom one that eventually arrived. I am so glad I stopped here and it was a quick and excellent experience. They could add some ivy arches outside or old timey lamposts and other weird harry potter decor to heighten the experience. Besides that 5/5 easiest and best suit shopping experience. Also shout out to sweet fall color tie that really made the suit pop. Thanks for the perfect suit to get married in and saving me from looking ridiculous.
