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March 2024 by Vianey Cabrera Resendiz
Terrible service, unprofessional, the young people who are there serve very poorly and they have no variety: (name of the girl Katy. Absolute lack of interest in the customer, we bought a phone, while he activated it he spent his time laughing, I don't know if at me or at me husband, maybe he was chatting on the computer I don't know.... but it made me feel very uncomfortable, I don't recommend it at all ? ? ?
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February 2024 by Phi Ngo
I had trouble justgetting someone. To help me.
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January 2024 by Kev
I've worked for a mobile company, so I'm familiar with the process. The lady, specifically with the big eyelashes and beanie, is the most unprofessional person in the world and should not be working for anything in customer service. She did not explain anything, didn't ask for my number for my account or even my pin, and did not even ask for my name either. I clarified my request multiple times and legitimately asked if they needed a pin or a name for the account, and I said my request again if they understood it because she kept asking me the most unnecessary question that had no relevance. She even spoke ill to the employee support to process my request. I hope that girl sees this message because you need help and an attitude adjustment or seek professional therapist help.
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October 2023 by Mickey Kentra
I have to say the ladies are awesome an they have a guy we is pretty cool didn't know his name .
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September 2023 by Larry Jackson
Had my phone (Amazon purchase) turned on.
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May 2023 by Jason Gomez
Seems like a great location but they didn't answer the phone so I have to waste my time to go out there for me to possibly not get service
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May 2023 by Karen. Fauke
Always Nice,..Helpful ??
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April 2023 by Angels Family Brand Entertainment Etc.
Yulisa, Has Excellent Customer Service,And Was Able To Assist Me Recovering My Phone Service In A Timely Manner; Aswell As Help Guide And Saved Me Some Doe.
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April 2023 by Stuart Von Lewis
Went in for help with my cell phone. The representative was amazing and solved the problem with help from the tech line. She made sure everything was 5 stars before I left.
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September 2022 by Kit B
Didn't have the phone I wanted.
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March 2022 by Jessie Gomez
I miss the old team and previous manager. The new staff isn’t very helpful or kind. Overheard employees making fun of another customer. Terrible customer service, employees simply don’t care.
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March 2022 by Alicia Goodman
Juan was very sweet and always is when I come to this location, he knows what he's doing and always does what I ask. Thank you juan your the best!
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March 2022 by Tabitha Johnson
Juan is very rude .. constantly rolled his eyes when I asked him questions. If you don’t like your job, just quit and work elsewhere. Employees aren’t very knowledgeable of products or promotions . Won’t be coming back here again, terrible experience.
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March 2022 by MetalRockerRiot Lost in Metal
Very clean and properly dressed people it was very cool thanks for asking
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December 2021 by David C
The gals staffing worked diligently to solve my issue. Took a minute but they figured out why my new oh Stylo 6 wasn't receiving calls. Way to go!