-
March 2024 by Sara and Brendon ChampRup
Marleny was a breath of fresh air and provided excellent customer service.She went above and beyond as she helped us set up home internet and gave us extra help with our services and phones. I hope to receive help from her the next time I'm here at this Metro PCS.
-
March 2024 by Brendon Champlin
Marleny helped us and it was probably the best customer service experience we have ever had. She was extremely courteous, helpful, and not aggressively trying to sell us things we don't need. She took the time to patiently and kindly help us with all of our questions regarding home internet and our current phone plan. Especially considering that during these times, customer service has taken a significant drop in quality, her excellent customer service skills really stood out.
-
February 2024 by The IvorySage
Excellent customer service! I stopped by and walked out with internet services in no time flat. I love that they are able and willing to multitask to accommodate all customers in a timely manner. I highly recommend!
-
February 2024 by GNeal scott
Transferred my phone to insurance ReplacementThey helped me with my photos ?
-
January 2024 by Jeannie Timberger
Said they were open on New years day . So I drove all the way there for them to be closed. ? Terrible advertising
-
December 2023 by Yesenia Nevarez
Muhammed was great with his customer service. served us great service and made us feel comfortable with the prices ! the best metro spot in sacramento !
-
August 2023 by Maxwell Carson
Great service!! These guys are the best. Don’t go anywhere else.
-
August 2023 by Danielle Sheppard
They have good people working there.they always get you in and out in a timely manner
-
August 2023 by Joe Y
Just got a new phone from this location and they were able to transfer everything over ? I don't recall the employees name who helped me but they were the closing employee on 7/31. They were great and very efficient!
-
August 2023 by joan flynn
They helped me fix my home internet ✌️
-
June 2023 by G. Paul Childs
I was looking for a case for the phone I have but they were out of stock for the case that matched my phone.The young lady who was working the counter offered some suggestions for how I might be able to find a case for the phone I have and I was able to find just what I needed.Thank you!
-
May 2023 by Avis Hester
Julio was the kindest, most helpful and patient person to help me with getting my phone unlocked after going to two other Metro stores. Thank you! Thank you!
-
March 2023 by Lori Villegas
There are very helpful the person helpful me with my Samsung a51
-
February 2023 by Pamela Hornback
I was very pleasantly surprised that the young lady understood what I needed was a able to support me and take care of my issue she also was very respectful and kind it was refreshing thank you
-
December 2022 by Eric McKay
I love coming here especially since Barbara helped me with my ATT issues and helped me keep my same numberI came in today and got myself home ? internet!
