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January 2024 by Marcie Hicks
Fixed my iPhone without having to go to Arden fair for the Apple Store. They got the repair done quickly.
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January 2024 by Ed Cupaioli
Christian was very helpful although my laptop was toast. He was communicative and walked me through each step. He didn't overcharge me for anything unnecessary and gave me his honest opinion.
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December 2023 by Lu Young
For the first time in 20-odd years, I couldn't fix my own computer problem. Mobile Kangaroo got it sorted, at a reasonable price.Great, personable service from the tech.
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December 2023 by Cheyanne B.
took my phone into best buy for a battery replacement and they refused to replace it without an extra thing being replaced contacted Apple the recommended "mobile kangaroo " I made an appointment and they met with me the next day and fixed my battery wit no issues or extra thing needing to be fixed within a hour very good service and very quick
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October 2023 by Clay Olson
One of the few Apple certified repair locations in the area
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August 2023 by Dre H.
Absolutely the worst customer service I've ever encountered. The tech also tried to charge me $150.00 service fee when the email your company sent me stated I was under warranty and covered. I'll never go back to this establishment. I wish I could give 0 stars.
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May 2023 by Kathy K.
I didn't end up needing their service in the end due to the specific issue with my iPhone. BUT-if Christian at Mobile Kangaroo hadn't called me to see if I needed my phone immediately or could wait I would have made a trip out there unnecessarily. He called to verify my issue and inform me that they would have to send it into Apple and it would take 3-5 days before I could get it back. So he recommended I take to directly to an Apple Store to get the best and quickest repair. What GREAT service! To take the time to call and talk to me and actually provide helpful advice is priceless. So please consider them for you tech needs as they clearly care about their customers.
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May 2023 by Violet Stover
They did great
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February 2023 by Stan P.
David is doing a great job! He is professional and friendly. He replaced my Mac battery. It was a smooth process and my computer works great very happy
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February 2023 by Seth A.
Went to this store as referred by Apple Care Plus app to this location and the gentleman charged me $20 for brushing the lint out of my iPhone port. When I stated that I had Apple Care Plus on this device that he brushed the lint from and it isn't a standard deduction for the plan, he said they still charged. I called Apple on my way home and asked them if this was standard practice and they said no, and reiterated what I stated above. The Apple Representative documented it in their systems. I'm hoping they discontinue using this vendor as they're dishonest and do not represent Apple or honor the Apple Agreements with the Apple Care Plus Plan.
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January 2023 by Riley Gilles
The employee was nice and fast. They take Apple Care so I save making the trip to Apple or the time it takes to do the mail service they offer.
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January 2023 by Bryan B
Location a bit sketch but great service and super communicative. Thanks!
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December 2022 by Luis L.
I went here on my Apple care reference and couldn't have been steered in a better direction. Service was quick, honest, and great. I really can't share more than the service was great. I really hope I don't have to go back, but if needed I will think of this place as #1.
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November 2022 by Fazze M.
My husband's iPhone 13 was dead this morning. Asked Apple what to do after going through the remediation steps. They told us to take it to an authorized Apple repair shop. We selected Mobile Kangaroo because it could take it this morning and it was the closest. Christian was great and got it back up in a few minutes. He explained that the iPhones were having this problem lately and showed us how to power off and on correctly especially when it's dead. Did not charge us or use our warranty service. The only downside to this company is it's very hard to find and if you use Apple Maps it takes you to the wrong place. Use Google Maps to get there.
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October 2022 by Vic Singh
Really good service got my replacement of air pod pro quick in 1 day
