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February 2024 by Tori Manzo
Larry has been here for over 10 years since it was money mart. He is the best and ALWAYS patient.
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February 2024 by Sandra Solorio
Larry is awesome always very helpful thanks for the help?
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January 2024 by Doris J Whitney
The staff are always very helpful, friendly and polite. I don't remember all their names,but I can say Larry has gone above and beyond helping when we've had a problem. I appreciate all his help.
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December 2023 by Jen Justice
Larry is amazing always helps with our needs! Thank you larry
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December 2023 by I. V.
It's states under services that they offer currency exchange. THEY DON'T.
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November 2023 by Ernie Castillo
Great place for cashing checked and extending loans from payroll
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October 2023 by Briana Chu
Normally I don't leave bad reviews on places because I hardly run into issues. Last night I ran into an issue with a lady that works at the Ace check cashing place on El Camino. Sadly I did not get her name but I came in and did not realize the place had changed. I was exhausted from work the night and got off work yesterday morning. I came in needing assistance to cash my written check from my job. The lady that was behind the window was very rude. She acted like she couldn't hear me and kept saying huh and what. Then she asked if I had cashed there before and I said yes but not with the company I'm with. I gave her my phone number when she asked for it and she could not find me in the system. Then she gave me a paper and side write your social rudely rolling her eyes and looked away. I wrote down my social and gave her the paper back. She said that I had been there before when money mart was there but their now ace. She said she has to verify my check and the company I'm with is probably closed. I told her that I have the personal number she could call that deals with payroll so she can verify my check. The lady behind the window refused to do it and said come back tomorrow. After I said thank you and I was polite to her, she did not say your welcome or anything. Very rude and unprofessional. Because of the refusal of service, I was unable to get gas for my car and unable to provide for my family.
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October 2023 by Judith Thompson
I have been going here for about six mo.A very nice lady helped me the first time.Afterwards, an older very kind gentlemanhelped me.Today, 10/23 there was a new lady.I saw the look on her face when the Customer in front of me left and I just assumed it was the Customer UNTIL I had to do Business with her.If I hadn’t needed the money, I would have said some very disrespectful things to her (use your imagination here).I am hearing impaired.She was mean, rude, disrespectful and I am NOT evergoing back!!!
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October 2023 by Eric Elzea
I like Monica Cardenas a lot! She is professional, quick, efficient and her smile is so contagious. Every time I come in, her smile lights up my day. She is so awesome!
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September 2023 by Jesus Villanueva
Monica is the best worker I had no problems with her she had a positive attitude and I was happy with her service
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August 2023 by Guadalupe Bennett
Such poor customer service. Could’ve saved me some time if they had better communication skills with their customers. My advice go somewhere else!! Their suggestion to my issue was to contact the company who issued my check and have a stop pay done and to have my check reissued and to take the check elsewhere because they don’t feel comfortable cashing a large settlement check. Such a horrible experience, try somewhere else!!*** Ended up going to a bank and cashing my check the next day with NO PROBLEM. Saved me a lot of money by not cashing my check with ACE.
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August 2023 by Toni White
They cashed my check easily and when I went there was only 1 person in line ahead of me.
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August 2023 by Michael Mathews
Very rude, and they want way more information than necessary to cash a check, if you can just go to Walmart.
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June 2023 by GreenMachine Productions
I would recommend you never go here finding parking is horrible and it doesn't look like a safe location to be getting cash from! This is a bad location period.
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May 2023 by Lauren Tariel
It's a new business now called Ace Cash Express. I'm editing this because my review wound up with one star and I didn't mean to do that. It's the same people put a new company. The people are still friendly.
