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May 2023 by Angelo D.
I don't have a problem with Ace Cash Express individual stores per se but the online service is less than desirable. Not only did they send my loan to the wrong bank account they expected me to contact my bank and have them rectified the problem. It was not my Banks problem they made the mistake. Turns out that Ace Cash Express uses a third party for online accounts or online loans. And needless to say they're from foreign country. So I don't have any faith in doing online transactions with this company again but walk-ins are fine. Another issue with the online loan was that I got two emails one saying congratulations you're going to be approved it will be deposited yada and then one shortly after that saying I need to complete my application. And also my pay date was incorrect a day early.
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June 2022 by Patrick W.
It's amazing that the employees here are employed. All of them need training. I couldn't make a payment because of their incompetence.
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December 2021 by Deonta J.
The customer service here is great it's a lady there name Drea she very respectful & helpful I been going here for 4 years no problems all employees are great !!!!
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April 2021 by Jackie R.
I love coming honestly. I always get treated with respect and the people there are lovely. They'll only give you a hard time if you're difficult to deal with. Remember that people. Love the two women I always see they are always so polite in tune with your needs.
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August 2019 by Tiffany S.
Really bad service. I called them before I came over and they literally yawned on the phone before talking.. The store opens at 9am, she made me wait 30 mins before I can actually get service.
