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September 2023 by Austin Schlocker
I picked up a part that wasn't available at the Carmichael location here today. Isabelle was very professional and helped me get what I needed very fast and with respect. Thank you, I will be a returning customer!!
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July 2023 by Melissa de Castro
Quick service with picking up an online order. They were about to close for lunch but were able to quickly help us so we didn't have to come back.
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April 2023 by Trevor L
They only have blue AC o rings at the distribution center in Northgate was of time to even bother with this store just go to Northgate in natomas
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January 2023 by John A
Yesterday this store really went above and beyond in helping me get what I needed. Friendly service.
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January 2023 by Alexa G.
this location is horrible. call & call & call.. they do not answer. the manager is so terrible & rude as well. autozone is down the street! avoid this place at all costs!!
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August 2022 by Sean Sinclair
Awesome experience here. Went to two other brand auto parts stores before I found my part here. Thanks
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July 2022 by Cassie Gonzalez
I will never go back here ever again. 1st issues was my appt was at 9:30am and they told us to pick up at 4pm which was fine but when my husband got their at 4pm they just started working on it. My husband had to wait until 630pm for them to finish. The excuse was that their worker called out. Then when they tires were almost all on they tell us the guy the does the alignment left at12pm, so now we have to come back. This is a 4x4 with a brand new lift and m/t tires, alignment is an extremely important part to keep the tires in good condition. Then I get home and I noticed all this black oil smeared on my driver door inside and outside and on my leather seats. this was beyond unacceptable. The only positive thing was the front desk lady was really nice beside that it was the worse experience I have ever had
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July 2022 by Bc Lee
Very good customer service every time I go there. This is the place to go for auto parts. The person at the counter goes over and beyond to help which is the best customer service ever
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May 2022 by Abdul Haq
Great place to shop friendly staff
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January 2022 by Andrea Marie
Great service and the guys were very helpful and friendly definitely gets 5 stars!
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December 2021 by Pete Melbourne
They don't give any discounts for Veterans. Even though they state they do, have customers stand around while they act like their doing something. They should go back and review the values needed for customer service.
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November 2021 by prince Calibandido
Small selection but good prices
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November 2021 by Nina Patrick
Fast, reliable service. Thank you
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October 2021 by Ty LaChances
I was having a horrible day already when my car decided she was done being a car on top of being in the midst of a break up (just so you know my frame of mind). Its doing some weird push to start thing that was not turning my battery off completely but at the same time preventing it from getting started. My tow took 3 hours to arrive, mind you I'm still parked in my jobs parking lot, in the heat. Global warming... My tow took so long my car completely died. He was having a day as well. We then get to this store where they had been holding a part for me, 7 minutes before they closed! The tow-man (is that a thing?) parks my car IN THE MIDDLE OF THE PARKING LOT! Horizontal to the parking spots at that! I run in to the store broken hearted not ONLY from this necessary breakup but now because my car, that is almost paid off chose violence today. The gentleman working, one African American the other one white working on the date of 8/2/21, I truly apologize for not knowing their names. Both greeted me with a smile and not like the annoying "that customer". They grabbed the brake sensor thingy from the back and even attempted to help me install it. And when they realized how my car was left they even offered to give my car a jump. Unfortunately the part was not correct so they both pushed my dirty car into a parking spot. I was immediately offered not only a refund but he also ordered the right piece I needed on his own accord. Taken more time from his day past closing, with a smile. (Ya know but behind a mask) You just never know how a simple act of kindness can change someone else's day. This was my first time shopping at a NAPA store and after today I will be a customer for life! Autozone who? O'Reilly where??Thank you!
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September 2021 by mohammad esa
Very bad customer service
