May 2023 by Stephen B.
Nissan Sentra 2021 I rented a Mid-Size vehicle for a week to take a trip out of State. The vehicle that was randomly selected by the rental company was a 2021 Nissan Sentra. From the outside the vehicle looks roomy and sleek, right on the edge of sporty. The model I received is a 4 cylinder, with 38,800 miles on it. So, it was broken in and any issues it may have had, will have been worked out before my piloting experience. Coming from a rental company, I am presuming that it is a basic stock model without any real frills.The interior is deceiving from the external appearance, as the forward cabin seemed small and a little cramped when getting in for the first time. It is a Push-to-Start with the presence of a proximity fob. The instrument panel is bright and offers several display options from Speed, Trip-Meter, Mileage per Gallon, etc. Additionally, to the right of the driver's side is a 10 inch display that offers terrestrial radio (AM/FM), Sirius Radio and Bluetooth as well as USB linking with your Android or Apple platform phone. So, if you are viewing Google maps, etc. for instance, it will be displayed on the heads-up screen. This was very convenient while navigating unknown areas and cities. There is one USB-C, one USB-2, a 3.5mm phono plug and a D/C accessory plug. Hence, it will accommodate nearly every type of linking one may need for electronic accessories (Phones, Tablets, 3.5V for D/C devices like C.B. Radio, etc.).The forward seats are a little ridged and the positioning mechanisms are all manual. To manipulate the seat up or down for driver comfort and visibility, there is a hydraulic device where you lift/pump the lever up or down to achieve vertical adjustments. Behind that lever is an additional manual lever that sets the seat forward and back horizontally. This was different, yet as stated "No Frills".I spent a little time in the back seat and I will say it was comfortable, yet a little cramped. The bench seat was a little stiff and after about four hours, you will (Your Passengers) may want a break. The suspension is a little stiff so the ride can be rough. The seats are a somewhat ridged, which add insult to injury if you encounter a lot of pot holes. Overall, the back seat is what it is, just be conscious of your passengers comfort and afford them a periodic break.I initially drove from Sacramento, CA. to Provo/Orem, UT going through Nevada, using Interstate 80. Unlike California, there are sections of Nevada and Utah where the speed limit is 80mph. The little 4 cylinder is peppy and could keep that pace while only pushing a hare over 2,000 RPM. This keeps the fuel cost low, even at excessive speeds. The in-town MPG (Miles Per Gallon) average was 32.2mpg and on the freeway it averaged 42.4mpg. The handling was solid and the steering is extremely responsive to the edge of being overly sensative. On the turns however, it had a tendency to drift prematurely coming out of the apex of a turn. When entering at the posted or suggested speed limit it is very tight and responsive. Yet if you are powering out of the turn following the apex of the turn, the vehicle will not follow-through naturally, as one will have to compensate with the wheel to maintain their line of exit and maintain a natural drift to the outside of the corner. It is a minor eccentricity of the steering, however if one is not careful, one may pull in too close or drift out too far, risking an unscheduled merge into oncoming traffic. So, keep your head on a swivel if you are navigating mountain roads. The suspension is stiff and not very forgiving, hence the vehicle may get squirrely and could slide in icy or snowy conditions.To segue into driving conditions, I had the opportunity to drive the Sentra in Full Sun at 80 to 90 degrees Fahrenheit, to cold conditions and snow, leveling the Mercury at a brisk 20 degrees Fahrenheit. It did stay stable in both conditions and the only critique is as previously stated, one may have to steering correct while in turns. I know a lot of the handling is a result of the tires and the PSI (
June 2022 by Cheynarvey G.
Purchased 2017 Nissan Altima brand new. While on the interstate on my way home from work, the RPM's started to go up and down. By the time I reached my exit and came to a stop light, I hit the gas pedal and was barely moving enough to pull into a neighborhood. I was 8 months pregnant and could not get the car to move. A police officer pulled over to assist, but also couldn't understand why at 28K my car wouldn't move. I had it towed to Priority Nissan in Newport News and they did a diagnostic and discovered the transmission had failed. They claimed to have replaced it with a new one and a week later they advised my car was ready for pick up. At 110K miles, they are telling me I now need a third transmission. The initial transmission that came in the car failed, now the one they replaced has also failed. Priority Nissan is now Classic Nissan and they provided the corporate number to file a claim. Of course the claim was denied, despite Classic saying the warranty on the replacement transmission was for 12K miles and corporate saying it was for 60K miles. The replacement has about 85K on it and you are expecting us to pay 5K and trust that you will do what you say and that it won't fail for the 3rd time. There are countless complaints about the CVT transmission and even settled law suits, however Nissan continues to use the same transmission. I was also told by Classic Nissan that they are not an entity of Priority and their records only go back to 54K miles. How convenient when there are so many issues with these vehicles. I gave Nissan the benefit of the doubt the first time this happened, however they are not willing to make this right. I won't let this go because so many have had this same experience. Buyers beware! Make sure you do your research before buying! I had even purchased another Nissan after the 2017 was paid off. I have a 2021 Nissan Altima SR and will be trading it in for a Toyota the first chance I get.
May 2019 by Melissa W.
Our Quest 2013 minivan's CVT transmission FAILED while driving home from church, 10 months of payments left, extended warranty valid April 2020 however van has 118,000 miles. Thousands of complaints online about CVT failure in Sentra, Rogue, Murano, Altima models! Called US Customer Service, he gave us run around to TOW ($150) to dealer for diagnostic (another $150) before a review of case will even be considered. I am filing a formal complaint with NHTSA, consumer affairs, BBB, & a lawsuit seems to be recommended next step if corporate does not replace transmission.
