Open Advantage MRI & Advantage Plus MRI is highly praised for its respectful, friendly, and professional staff. Patients appreciate the efficient and thorough service, with staff members like Barrett, Sheldon, and Frankie B. being recognized for their kindness and attentiveness. The team is attentive to patient needs, often going the extra mile to ensure a comfortable experience. For example, they accommodate special needs such as claustrophobia and physical requirements by providing open MRI options and customized devices, making the process less stressful. Patients also note the office's cleanliness and the smooth check-in process, which is quick and easy. The staff is diligent in following up with results and official notices, demonstrating a high level of professionalism. Small thoughtful touches, such as offering headphones with music, providing a CD of the imaging results, and giving a rose or a lens/phone cleaner as a thank you, leave a positive impression. Even when minor issues occur, staff members like Sheldon and others step in to help, ensuring patients feel cared for throughout their visit. Overall, the facility is appreciated for its efficient, caring, and patient-centered approach, making it a preferred choice for MRI imaging needs.
I've never been to a more respectful and polite office. Barrett made this experience a very smooth, and easy one. Thank you Barrett for being so nice and respectful!
April 2020
Great staff great price great service. Best I've ever been too. Admittedly I only had one done at a hospital before this place but I really enjoyed the service here. Way better than expected or better than I heard of anywhere else.
