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February 2024 by Brittanni M.
Storm was coming in, and I needed wipers STAT! I was in the area and stopped by before I headed home. Nick IMMEDIATELY greeted me, and another rep. Nick and the rep helped me out and suggested a better blade and a better price. THEN...... Nick actually came out to my car and put them on for me!!!! Well above and beyond. Very kind. I kinda wish I shot my shot.
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January 2024 by Lance Haines
The guy there tested my friends truck battery free and helped him remove the heat shield from my friends old starter motor. He needed a new starter motor. They sold us a remanufacutred one with a core rebate from the old one at a good price with a lifetime warranty.
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January 2024 by Paul Keith
Fast service. Thanks.
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January 2024 by Julie Deponty
Their customer service was awesome
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January 2024 by John K.
Went in for wiper blades and Jason not only gave me recommendations but then walked out and installed them. Great service!! O'Reilly's West Sacramento is the only place to go!!
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December 2023 by X X
Quick and easy and staff kool
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December 2023 by Fany A.
Thank you NICK for going out of your way to help us install our car battery and educating us on how to take care of it! I always have a great experience going to this location. Staff is always friendly and open to answer any questions!
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November 2023 by Los G.
I cannot recommend Luke at O'Reilly's enough! His expertise in auto parts is unparalleled, and his dedication to customer service is truly commendable. Luke's friendly demeanor and willingness to go above and beyond make every visit to O'Reilly's a positive experience. Whether you're a car enthusiast or just looking for reliable advice, Luke is your go-to guy. He navigates the aisles with precision, helping you find the exact parts you need. His extensive knowledge of the products and genuine passion for cars shine through in every interaction. What sets Luke apart is not only his technical know-how but also his approachability. He takes the time to explain things clearly, ensuring that even those with minimal automotive knowledge feel comfortable and empowered. At O'Reilly's, Luke creates an atmosphere where customers feel valued and understood. His dedication to providing top-notch service has made my visits to O'Reilly's consistently positive, and I wouldn't hesitate to recommend him to anyone in need of reliable auto parts and exceptional customer care. In summary, if you want an outstanding experience at O'Reilly's, look no further than Luke. He's not just an employee; he's an automotive guru who elevates the entire customer experience. Kudos to Luke for making O'Reilly's a standout destination for all things auto-related!
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November 2023 by Ahmed Mohamed
Nice commercial stuff :)
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November 2023 by Bonet B.
Hello I came to the O'Reillys on 3100 Fruitridge Rd to get a battery. The manager Curtis was so friendly and helpful he asked me did I need my battery put in I said yes so he asked Sergio can he put it in he said yes they are all very friendly. The big boss came to visit Edgar and he was happy As well. I explained how Autozone told me my battery was ok but I have to keep getting a jump then I went back they said dead battery. The gentleman Sergio is fixing it as we speak. I am so blessed and thankful I am pregnant and have been stressing out about my car. Curtis said Ive been going to the wrong place. They waived the fee for me as well to put it in without me asking. I want to just cry they also are gonna check a few other things on my car before i go off to work. 10 stars for this O'Reillys and these hard working men.
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October 2023 by Linda Lemon
Today my truck battery died. I was driving down Fulton and I saw the O'Reilly sign, I made a u turn and called, Nick answered the phone, came out of the store and checked out my battery so I could keep my truck running and said yes, he had the battery, the price and he could install it. He was done and I was on my way in no time. I really appreciate the customer service and effort this young man put into my purchase. Excellent experience, thank you Nick and O'Reilly. Outstanding ?
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October 2023 by jose palacios
Great team and staff andy helped us out with what needed. Heard all the staff helping out other customer each one very polite great team here store manager should be verh proud of this team oreilly !!!
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October 2023 by adrian cortez
Parts are trash, costumer service was pretty bad last year but recently seems a bit better. Won't warranty out parts for the dumbest reasons. No longer using them mostly for their cheap generic parts that break all the time tho.
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October 2023 by Raynette Martin
Nick was the best he figured out without a doubt what battery out 3 was wrong with my dad's car. His professionalism and knowledge of a foreign car was remarkable he was totally the best ! My 5 stars is because of him thanks Nick !!
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October 2023 by Ivailo Ang
Staff is friendly and helpful. Found what I was looking for. But be aware of the area. Scetchy. Store located at a corner of two major Blvd.. So at times it is tricky to get in and out of the parking.
