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March 2024 by Brandon Buehler
Raimond took time out of his day to talk to me about my watch repair, and not only fixed it it was done in lightning speed and shipped back overnighted, packaged great and working great. 10000000% percent recommend
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March 2024 by David
I recently had the pleasure of purchasing a watch from Raimond at Paul's Watch Repair, and the experience exceeded all expectations. Raimond's knowledge about the watches he sells is truly impressive. He took the time to explain the intricate details of the timepiece I was interested in, making me feel confident in my purchasing decision. What set Raimond apart is not just his expertise but also his personable nature. He created a comfortable and friendly atmosphere, addressing all my concerns and ensuring that I felt secure in my purchase, making the entire buying process a delightful experience.Moreover, the efficiency and professionalism with which Raimond handled the shipping process were commendable. The watch arrived promptly, and I was kept informed at every step. Raimond's accessibility throughout the entire purchasing process was standout as well. He promptly responded to all my questions and concerns, demonstrating a commitment to my satisfaction as a customer. Overall, my experience with Raimond and Paul's Watch Repair was exceptional, and I would choose to shop with them again. I look forward to my next purchase with them and recommend their store to anyone seeking a knowledgeable and personable watch-buying experience.
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February 2024 by White Born
Came here today and I can tell it’s very good watch repair place. I’m happy and pleased with everything. Thank you
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February 2024 by Stephen Lockett
Best watch shop in Sacramento
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February 2024 by HighTechJunkie Va
Fantastic business run by honest guys!
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January 2024 by Patty De Angelo
ABSOLUTELY the best watch repair shop in the country! I have an old watch that would work then not work, Raimond worked on it at least 4 times. He wouldn’t give up until he KNEW it was working properly The extra hours he must have spent on it I couldn’t begin to tell you, but he wouldn’t stop until it worked properly and I was happy with it!!! Don’t even hesitate to buy or have a watch repaired there. I live in New Jersey and will only send my watches to Paul’s! I wouldn’t even think about going anywhere else! Thanks Raimond for all the time and work you put into my watch. Patty Wiszuk-DeAngelo
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January 2024 by Ruben Santiago
This place is a great place to get batteries for your watches and to get an education about your watch. the dad did the changes of batteries on all my 7 watches.i recommend this place to everyone. it's like one of the last true personal watch stores remaining.
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December 2023 by Erick Iwaishi
Always Great Service! Most Knowledgeable Watch Dealer in Northern California! You should check out his new YouTube Channel too...You won't regret it.
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December 2023 by 0419gottaminute
Brought two watches in to have the spring bars replaced. Repairs we're made quickly and thoroughly, and for a very reasonable price. I was most impressed by the high-end inventory on display.. Cartier, Rolex, Grand Seiko....beautiful watches that fit whatever your budget happens to be.
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November 2023 by Samuel T
Highly recommend coming here if you need a battery replacement! Customer service is good and professional. Atmosphere is clean and welcoming! Always a pleasure to see the selection of watches they offer as you wait for service.I brought in my Omega in the early-middle of this year for service after 3 years of ownership. Although the movement ran well after service, I noticed small cosmetic imperfections to my watch. The watch hands looked dirtier than before and there was a small scratch on the dial when examined closely in certain lighting (although not large, it still bothers me since this is my favorite watch). I didn't bother to address the issues since they were tiny and there's no way to remove a scratch from a dial.About 3 months after service, my watch began to run a minute slow and Raimond corrected the issue with great care. At this point I decided to get a replacement crystal which was completed in the same day. Upon receiving the new crystal I realized that my hour-hand was bent. I sent Raimond an email and he kindly addressed the issue. Within the next day my hour-hand was straightened but the line from the bend still remains.For a $250 service, it's a great deal! However, I am sad because of the minor cosmetic imperfections done to the watch. Unfortunately, this was my experience but I wouldn't hesitate to give Paul's Watch Repair another chance.
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November 2023 by John Walter
Went in to get new watch battery in my g shock. Mall wanted to charge 35, pauls only charged me 5. Browsed the watches while waiting. Nice shop, good customer service.
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October 2023 by V. P.
Absolutely unacceptable attitude towards customers. He refused to fix my vintage Soviet watch in a rude manner saying “go back to your russia, and repair them there”. However I have never had russian origin.I would not recommend this service to anyone.V.P.
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September 2023 by JBC
I got several different services from here. Battery replacement, bracelet adjustment, bracelet change, polishing my watches, etc.Raimond is always being honest with me and shares his thoughts on any watch.He bought some watches that I was no longer wear. I bought a pre-owned watch from him as well.I am always satisfied by his services and transactions with him.Definitely recommend!
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July 2023 by Joel Salonga
Went in to have a link replaced on my Rolex. I bought the link from a reputable shop they referred me to for and OEM link. Service was fast and it only cost $10 to swap it out. Great find. I'll be bringing my other watches here for overhaul when needed..
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July 2023 by David Feela
Here’s a note to report my Hamilton Khaki has returned, resurrected from a full service and crystal replacement. I am impressed beyond words by this watchmaker's talent. The new crystal is perfect, and suddenly I can see the dial, as if that too was new. The watch winds and sets so much more smoothly than when I sent it in. I am happy with myself for going ahead with the complete service and ecstatic beyond belief with Raimond's pricing offer. This is a business I'll be coming back to for all my watch needs.
