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March 2024 by Cyndy H.
My review of this HORRIBLE business echoes all of the other 1-star reviews. It is DISGUSTING! It is beyond FILTHY! The environment there is BEYOND ABUSIVE to their macaw! Flies all over the whole store, and a concentrated cloud of them near the macaw's cage, and inside of it as well because the cage hasn't been cleaned in who knows how long! The floor of the cage was covered in feces, dead and living flies, food, feathers and smelled so awful!! The macaw had feathers falling out in clumps and looked like he'd been unable to groom himself in months. HOW IS THE PLACE STILL OPEN??? I believe it is because of the grooming, which almost all customers have given their grooming services 5 stars. Are these customers BLIND and incapable of SMELLING????? How could you POSSIBLY think they would treat YOUR dog better than they treat their OWN animals? Because it's cheap? This type of customer should be ASHAMED that they have supported this awful "business," and have subjected their pet to the abuses others have written about in their 1-star reviews for grooming services. I am: A) finding a macaw rescue and calling them to help get the ball rolling to rescue that abused, neglected bird, B) calling Sacramento's Animal Sevices dept for a health and safety check on this business, C) filing a complaint with Better Business Bureau, and D) contacting KCRA's Call 3, explain what I've seen and SMELLED here, and beg for their help in exposing this INHUMANE, DESPICABLE, DISGUSTINGLY DIRTY "business", in an effort to REQUIRE without question the establishment of healthy practices for their animals, including PROPER care and cleanliness for the macaw and other animals they keep at their business. I am absolutely sickened by what I've seen and experienced at the ironically named business, "Pet Paradise." No animal should ever be exposed to or have to suffer the abuse that I have witnessed here.
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March 2024 by Doug L.
Pets Paradise is far and away the best groomer we've been to. The cut our dog to our liking and they're friendly and accommodating. It's the one groomer our is always happy to go to.
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December 2023 by Aaron Dunning
I went with a friend to get his dogs groomed. The staff is very friendly and knowledgeable. And since this pet store is privately owned you get a more v.i.p. experience. No long lines. In and out.
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October 2023 by Laurie Poe
Accent place to take your animal to get groomed great people fair price I will be taking my dog there for now on
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September 2023 by Shauna Brantley
I loved this place! The owner was so nice to talk with. He showed us all the animals and told us stories. Bought healthy live crickets. It's old style and comfortable.
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September 2023 by Jules M.
I've taken our rabbit, Winnie, to Pets Paradise for years to have her nails trimmed. She's now eight years old. The folks there are so kind and gentle with her. Today she had her nails trimmed, her runny eye area clipped and a good fur brushing too. I can't say enough about how great this experience is every time.
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August 2023 by kenny lydy
Great grooming services and great people. Take my dogs in every month for grooming.
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August 2023 by John Z
I went to Pet's Paradise with me and my dad to buy a Guinea Pig.
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July 2023 by Jaylen H.
I went in here to check it out and it was hell! The conditions the animals are living in and the strong horrid smell of pee within the whole building. I personally would never support a shop that treats animals that way and I am all for supporting small local businesses.
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July 2023 by MAreena GRaham
DAVE and Rhonda, are absolutely amazing when it comes to animals and customer consideration. The store's pet Bird, Blue is a Sweet heart. They groom Doggies and The Do nails. They have bunny rabbits, guinea pigs and more.
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July 2023 by Mints Kitty
Their grooming is fantastic,can even work with first timers very well. Was always pleased with the job done. Owner and staff have great attitudes,very friendly.
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June 2023 by Christine Harrell
Love this place the owner's are honest , smart in the knowledge of all animals dog's, cat's, reptiles, to feeding baby exotic birds grooming of dogs and cats. Got to give it to the owners David and Rhonda you guys are awesome!
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March 2023 by Lourdes Salinas
I love the groomers here. They always treat my doggie well n make her look gorgeous.
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March 2023 by Valerie Nguyen
Very, very, VERY dirty. Everything is disorganized, I couldn’t even find a price tag on anything. The store is filthy and the smell is unbearable. I’m concerned for the animals’ health inside the store. They shouldn’t even be selling nor dealing with animals because based off the smell and look, they don’t care about the poor critters.
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March 2023 by Alincia Vela
We have been bringing our dogs here for grooming for years through the end of their lives. We trust them with our furry family members and our new chow chow pup loves them and looks beautiful every time.
