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March 2024 by Adrian M.
Dropped off our dog to get a haircut and bath. Received a call that during the cut my dog got cut due to matting. Was told since the ear had bled that hey could not continue with haircut. Picked up my dog and he was uncut every where. Half his body was shaved and the other untouched. Doesn't make sense, they could have atleast completed the rest of the body and legs and left the ear and head alone. Horrible.
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February 2024 by Pamela wells
It was AWSOME
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February 2024 by Michael W.
PetSmart is one of the stores I love to visit. I like the animals and fish in the store. This PetSmart on Florin Road and Stockton Blvd is almost identical to most PetSmart stores in the Sacramento area.The store is spotless. I didn't smell any animal odor at all. The merchandise is very well organized. The adoption center is well maintained.The staff is also friendly and offers assistance. The checkout counter is fast.
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February 2024 by Gin nacht
Called to ask some questions, because it’s too far to walk or take public transportation, no vehicle. They just answer my calls and hang up right away. They don’t say a word, just answer and hang up.
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January 2024 by Beverly Knox
Pet Smart rocks. The customer service is great, and they keep it fully stocked with the pet supplies for my pet. The store has a nice atmosphere and is always clean.Thanks Pet Smart, you rock.
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January 2024 by Bien Locote
Shop here all the time and we have dogs groomed here
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January 2024 by Pao Vang
Most fish are dead or sick
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January 2024 by Alice Cason
The employee was at the registered. Called for assistance when people started to come in.
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January 2024 by justin
Always friendly and helpful staff. However they lack the live crickets a little too often.
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January 2024 by Karrie Calhoun
Very clean and friendly
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January 2024 by Marcella Winston
Friendly staff. Great with your furry critter.
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January 2024 by Monique H.
We came here to purchase a fishtank for our son. There's not much of a selection of plants for the fishtank at this location. As we were looking for a tank, I looked up, and there were crazy spider webs on top of the shelves that go across to the other aisles. It looks like a spider may have gotten loose from its habitat and has been living on the shelves for a while now. It almost looked like it could have been decorations from Halloween. Lol. I'm definitely not exaggerating. I should have taken pictures, but I did not want to be over in the fish aisle anymore and come across the spider that made its home somewhere in that area. The staff here are really nice and very helpful. After purchasing the fish tank and getting home, we opened the box, and the fishtank was broken. We just ended up going to the petsmart on Laguna and getting another one there.
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December 2023 by Rachel B.
I was greeted and felt welcomed by employee Jermeri. Sorry if I misspelled the name. After I was ready to make my purchase, I was assisted by the same individual. He engaged in conversation and was very pleasant to not only myself but I noticed with all the customers he assisted. I was very impressed with his professionalism, and I appreciated his positive attitude, especially on Christmas Eve. This type of customer service makes me want to return to this location. Even though there is one closer to my home, I would rather travel for the value he amplified.
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December 2023 by Sir Billy Hudson _ HIS MAJESTY'S (His Majes-steees)
Great place to hang out with the pet.
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December 2023 by Nikki P.
I'll be back because of the employee on the register named Chris. On 11-22-23, I decided to check this store out for the 1st time, since I was in the area. I had two large separate orders that included price matching PetSmart's online store. Chris was very kind, remained professional, and quickly went through the price matching process without any problem. I also noticed how considerate he was to the customers before me in line he was helping out. He made my night end on a good note. I hope he is greatly appreciated... thanks again Chris.