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April 2024 by Rick Cole
PODS made our move seamless and was a great experience.
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March 2024 by Natasha S.Cottingham
PODS took all the stress out of moving across states. I highly recommend it!
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February 2024 by Chieyo Sadler
Excellent service, convenient, clean, and made our local move so much easier! It is a bit pricey however when compared to using a uhaul it is worth it!
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December 2023 by Shaun
We moved across the country, MA -> CA, and drove one of our cars for sight-seeing. This was a first-time, rare opportunity to enjoy a cross-country drive. PODS helped make this trip easy and enjoyable for us, without the physical burden of hauling anything.10/10 would move again with PODS. Especially for moving a 2-3 BR home, it was an excellent choice for moving ourselves minus the actual transit of belongings. So, we had control over how we pack our home and PODS did the "heavy lifting".Another move & storage company offered to pack and move our entire home, but that totaled to slightly above 2x the price of PODS.Shout out to the "PODZILLA" operators at both the origin and destination. Y'all were outstanding!
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December 2023 by Elmer Hart
Marvelous absolutely Marvelous
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December 2023 by Daniel D.
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November 2023 by Sandra Peterson
I had the best experience. From first contact everyone was professional. I appreciated the driver's care and concern for my property. I was super satisfied with the flexibility and the cost associated. It's an amazing concept that I can move at my own pace. I had two PODs. I needed to switch the delivery order to make sure my last POD was delivered first since it had my essential items and they switched it at no additional charge. Highly recommend to anyone, especially if they're in between homes or moving at a distance. I'm so happy to have had such a positive experience during this period of change in my life. THANK YOU PODs.
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October 2023 by Freddie Diringer
Very good service, on time delivery and pickup of the Pod.
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September 2023 by SAS-2
PODS entire experience was professional, timely pickup and delivery, answered all my questions, and delivered excellent service.
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July 2023 by Graciela F.
I hired PODS to move from Washington to California. They used the illegal tactic of bait and switch and also overcharged my credit card and didn't refund me all the money when I filed several complaints. I was looking for a house to purchase in CA but didn't have an address yet, so I got a quote with an approximate address. I hired their services and once I had an address, the charge went up from $6693 to $8078, even though the new address was 89 miles shorter; they already had my furniture, so there wasn't much I could do at that point. The purchase of this house fell through, and when I finally found another home and called to reschedule the new delivery, they created a new contract as if they had just uploaded my furniture that day and double charged me rent and charged my credit card another $1024.93 on top of the $8078 I had already paid. I called right away to cancel this "new service" once I saw the double charges, but I only got a partial refund. I was told that a supervisor was going to contact me to help solve this issue but that never happened. After 1 week of not hearing from them, even though I kept on calling to get my full refund, I filed a dispute with my credit card to get my money back. This company engages in illegal and unethical practices, and I would never use their services again. It was a stressful and draining experience to work with them.
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October 2017 by WIMON YOUNG
Cool concept for move all your stuff and store it when you are ready.
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August 2017 by Michelle Flores
Pods dropped my pod off their truck after picking it up from my house, said it was an inexperienced driver! They won't refund my money for their horrible service. The contents of my pod is covered by third party insurance that I purchased through Pods but their investigation takes a minimum of 30 days. My house doesn't have furniture, my child doesn't have a bed. Pods admits to dropping the container off the tuck but still refuses to return my money, when I asked them for a refund the said "services were rendered". I would never recommend PODs. They have no compassion for the people they have harmed.
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July 2017 by Hallie Foster
The only good part of the entire experience with PODS in Sacramento was getting our things that had moved cross-country. Otherwise, our customer service experience was horrible. Driver was unable to park the truck well, damaging the container in the process, and placed it in an unsafe location on the street (in front of a stop sign). We were made to sign a liability waiver before we were even allowed access inside the container - the driver physically positioned himself between us and the container. The driver arrived later than the delivery window, so we had movers there way too early (which we paid for). Lastly, we arranged to have street delivery days in advance, and then were told the day of that we had to have a street parking permit. I will never recommend this company to anyone. Ever.
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August 2016 by Emily Carter
PODS delivered my storage unit on time and put it relatively close to where I wanted it located. The Pods associate explained all the rules to me which was great. I used the unit until I finished my project. Then I called for them to pick it up. They returned to pick up the Pod on the day I scheduled it for. All went well. The Pod was clean and sturdy. I was totally satisfied with it.
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August 2016 by Pat Senti
Excellent service for us. Shipped contents of storage unit halfway across the country. Made arrangements with the local office the week before. They delivered the pod to our driveway at exactly the appointed hour, set the pod precisely where we wanted it. We then had a leisurely week to load it (load it as you would a truck--things will shift a bit). The PODS driver came on schedule to make the pick up, and away it went. We were at the destination when the pod arrived--again right on schedule. The driver demonstrated considerable skill in placing the pod exactly where we wanted it on a tight and crooked driveway (tight and crooked for a good size truck and pod). Unloading time was less than an hour, piano included. A call to the office and they took the empty pod next day. We had excellent, courteous professional service...You get what you pay for.
