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March 2024 by Dxnnywilliams
It was super settin up a storage Marissa made the experience so much more easier. Great customer service will highly recommend
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March 2024 by K Smith
I would give this place a zero Stars if I could I've only been with them for 7 months and my storage has outrageously increased by $92 the customer service at this specific location is horrible the management is a disgrace having my things here has given me more anxiety than anything as each month goes by I have to worry about the possibility of my personal belongings being auctioned due to their monthly increases on the rent. Also to the male corporate manager that I called multiple times about incidents that have occurred at this location that never got back to me and only called me after a heated conversation with an employee you shouldn't be a leader of this establishment you care nothing about the customers and shame on you for the message you left on my voicemail trying to intimidate me. Today I met Stephanie and she was the nicest staff I've met at this location she was kind, she answered all of my questions an even showed me a few units that were cheaper than the one I was scammed with so I give Stephanie 5 stars whatever location she works at is lucky to have her the world needs more people like her!
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March 2024 by portia
Stephanie was very accommodating and incredibly friendly! New to the area and would recommend this place.
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March 2024 by Jackson Gould
Diamond was super helpful in showing the different options available and went above and beyond to help me.
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March 2024 by Nawid
Diamond was helpful I really appreciate her thanks
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March 2024 by Ehsanullah Saifi
Nice and helpful staff easy to get the spaceI would like to say Thanks Diamond for helping me out .?
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March 2024 by Lane Hayashi
The service from Diamond at the front counter was outstanding! Definitely 5 stars!
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March 2024 by Christy Creams
Awesome staff and very accommodating I want to say Diamond was very helpful I give 5 stars.!!! Very helpful and friendly.
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March 2024 by Liz Lawson
Seedy area and really unrealistic access hours 9-6 is not really a great fit for me. Maybe u may find it useful.
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March 2024 by Ashkan Delsim
The team at 16th St location were super friendly, attentive, helpful and professional during my interactions specifically Diamond on my moving day and the other gal I believe Marrissa they went beyond my expectations.
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March 2024 by riki walter
This storage place is terrible & predatory. They lock you in by a fairly decent storage price. Once you’ve moved all of your stuff in they will increase the price for no reason. My monthly bill went up over $50 after just four months. I am currently looking into other, more honest storage places to store my items in ASAP. I wish I could give this predatory establishment a 0 out of 5
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January 2024 by Carlos Paris
Diamond has been a great sales person very informational extremely helpful
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January 2024 by Xalli Tlacatl
My experience was great because of Diamond and her patience . She is very courteous and professional.
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January 2024 by Almerkia Williams
Diamond was very welcoming, upon us arriving to the facility. She was very informative and had answers for all of our questions.
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January 2024 by Ibraheem Aleem
She was very informative, I believe the associates name was Diamond. She really answered my questions made me feel comfortable about leaving my belongings at this location.
