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January 2024 by Jennifer Meyer
This location is convenient for my needs and offers the best unit pricing for the area. I frequently access the storage unit and am always greeted with a warm smile by Darlene. She is wonderful at customer service and a very knowledgeable employee who takes pride in the way she manages the facility.
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January 2024 by vons true
DARLINE is great with customers.. professional and excellent.. Goes above and beyond to help at the facility at all times. I'd give her 10stars if there was a provision..
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December 2023 by Veronica Smith
Have gone too many times during business hours and staff hasn't opened or facility is closed for lunch. Homeless population along the street is out of control and facility walkway often has trash.
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November 2023 by Johnathan
Always a good place to store your items, the staff is accommodating and the area is easy to get around in. Very secure facility
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October 2023 by Miriam Pierce
Jon was very helpful in acquiring new unit. Customer is amazing compared to competitors
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August 2023 by Carlos Pedraza
Great service! SmartStop is the way to go with storage needs for sure. Can’t beat pricing anywhere in town. Tim at the front desk helped me from day one months ago and still till checkout date has been super helpful. I recommend the place it’s close to freeways too so that helps as well.
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July 2023 by Lynette E.
Very rude short judgmental make you feel uncomfortable rude talking disrespectful unprofessional can't never get to speak to the manager they're never willing to work with you raise the storage fee so high in a short time and give you all kind of late fees I asked First for them to waive my late fee since they raise my rent Storage up from 118 to one 168 And from then on it was a shortcut I can't be denied supervisors nothing they don't wanna wave they don't wanna do nothing I'm forced to pay my storage I do need them that's where they know they got us in a bind because we do need a storage it's just sad how we can't get no help and you know you don't wanna help me lease can be nice about it you don't have to be rude about it you don't have to waive a drop my fees but just don't be rude about it and unprofessional about it making me feel like a bad person Because I asked for some time and help with the fees
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June 2023 by Ceci G.
Never get a storege from this company or any of the locations the employees brake in to your Storege's steels peoples things then never get back to you and they have the most rudest people working for them I would never trust this company people they are not a safe place for any one to keep belongings here I was in complete emotional distress yesterday the manager was rude yelled at me told me to leave the property called the cops and everything all by the manager because I went to pay my storage and they sold my storage after they told me I had tell end of the day i will do everything in my power to make sure justice is served on the emotional brake down the company has caused this company dose not need to be in business by the way they just steel peoples stuff out the storege and then they don't answer your phone calls or say nothing to you about it they lie because your stuff is already sold at action but they already told you you can come pay the last day but yet but they sell your stuff before you get there and if they switch companies they make you pay the rates from the old company still this company is going to be sued and I'm going to be the one to do it because the employees steel and they don't know nothing they are never able to answer any questions people stay away from any one of the companies they are horrible people
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June 2023 by Starglance
PLEASE DO NOT STORE HERE. IT IS A SCAM. I moved out of my unit back in April and the office staff told me I was fully moved out and assured me I would not be billed again, but I was billed for 2 months before I noticed. They have said a few times that they will refund me and cancel my account, but they have not yet, and I'll have to work to dispute the charges with my bank. PLEASE DO NOT STORE HERE. IT IS A SCAM
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May 2023 by Jarrett
Doug was really swamped, but worked diligently and attentively. The whole process was super smooth and he did an incredible job. Definitely made me feel as though I made the right choice renting a unit here
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April 2023 by Carrie “classycarrie” Stone
The young man at the front desk, Tyler, was very helpful and informative. I will definitely be taking my business to this sight, because of him. The office was very neat and clean.
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April 2023 by Sofia Cantua
Very clean environment, Doug was extremely helpful and patient with helping me pick out the perfect sized unit and in answering all of my questions!
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April 2023 by Tyvon Thomas Jr
Came in today looking for storage space got some help with Tyler super fast and efficient and got what I needed had his paper work ready to go signed me up in less than 5 min love this place
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April 2023 by Kerrie Williams
Tyler is the best!!! He is always so friendly & helpful with the best customer service! I’d give 10 stars for him if I could.
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April 2023 by karishma singh
My husband and I got an amazing service from Tyler and Tim. They made it very easy to lease a storage unit. They answered all the questions we had and made our entire process smooth.
