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November 2023 by Douglas Carlyle
This office is terribly managed if at all. The staff are rude and condescending to patients. The online appointment scheduler does not work. And even if you do have an appointment you have to wait an hour after your scheduled time to be seen. It is a shame that they now have a monopoly on all medical testing because you have no other choice of a place to go.
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September 2023 by Mike G.
This place is absolutely disgusting, when you first walk in the walls are completely stripped down there isn't one piece of art one picture one anything, simply a little kiosk that you check in on. Then you need to sit down in a room full of people in crappy hard chairs. I made an appointment a week in advance and still waited 15 minutes past my appointment time. The older lady whose name is Susan who took my blood was rude, cantankerous and just didn't seem to give a shit about her job. Thank God my total time in the chair getting my blood taken was only a few minutes and I think I only spent about a total of 20 in the entire building which was 19 minutes too long don't book an appointment at this location trust me.!!!!!
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September 2023 by Gulzai Jawid
The stuff behavior is very bad, they don’t take care of anyone, rude, lazy and selfish stuff even they are not deserved for 1 star, I wish I could give them -1 star due to their stupid behavior and rude.
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September 2023 by Dumitru Cioaca
I waited 3 hours and the person with dyed red hair is very arrogant and aggressive
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July 2023 by Inna Nechayeva
Thank you, Quest lab! First experience with medicine system in USA! Made appointment at 3:20! Came at 3:21! And there is noone, door closed. Actually I hear that there is someone but door closed. Staff might be not care or it's system works like that? Tell me please, how many times should we visit lab to give the test?
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April 2023 by Sokan Khaew
I have been here numerous times, and it has been very pleasant. All the staff were kind and friendly, and they did an amazing job at finding my vein.
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February 2023 by Monika A.
If I could do no star. I would Had a appointment at 8:10 Checked In 7:40 There was no one to ask what's going on and how long wait is. Their window closed their door is locked. Waiting room is full of patients. All checked in on the machine And when asked why no one helping. Very rude and disrespectful response. She said I'm all by myself. And nothing I can help with. But it's seems like this is every day routine (per people that they have come here before) Hope these reviews help improvement
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February 2023 by Qudratullah Brumand
Well, if you go here for a test, make sure you find and print lab order or they will send you back home. Quest can’t afford a printer and some papers to print lab orders which is sent directly to them!
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January 2023 by Baktash Amiri
Don’t go there , they won’t treat you right. All missed up. The worse experience I had .
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January 2023 by Diana Mayz
One of my least favorite locations there’s never anyone at the front desk , no seats for the handicapped?? No masks are available if the windows closed the whole time … but we must wear mask like most people we don’t have them available…
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January 2023 by Mohammed Alakam
Was so dirty and not professional
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December 2022 by Angel A.
Nicole was very good at her job. She was the only person working the reception and doing blood work, but yet she did her job perfectly. My mom had an appointment and normally she has an issue when getting her blood drawn, but Nicole make it quick and painless.*For all those who put 1-star reviews, clearly you are blind since there's short of staff and when it comes to scheduling, it's not possible for this location to accept walk-ins or consider serving walk-ins. Either make an effort to make an appointment online (making it easier for yourself and the staff) or schedule with another Quest that will accept walk-ins. When you choose to walk-in, you choose to wait several hours because the people who take the time to schedule an appointment are first priority in serving*
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December 2022 by Juan H.
Went to this location with no appointment, was told that I would be accepted, the waiting room was empty except one other person. We both waited for a half an hour and they told me they couldn't take me without an appointment after waiting all that time. The other person had an appointment and they stated that they were late so they couldn't uphold it. I walked in with the other person and they were defintely early for the paperwork they had, however they denied them too. Terrible service.
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November 2022 by Mary Potter
Please don't go to this facility! Long wait times and plebatamos give YOU 3 tried to get the vein, then you have to reschedule to be poked again with another 3 tries. I have very small veins that roll, needing butterflies needles and they don't listen! More bruises than my ex-husband!
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October 2022 by Susan Cyr
I always go here, they have early appointments available to work around my schedule. Very clean too!!