-
March 2024 by Bo Bessa N.
If I could give a zero I would Schuedle a glucose apt and they told me they couldn't do it bbecause they close at 4 and my apt was at 340 . Now tell me how is that my fault ? Why would they let me Schuedle if they can't do it . Every person who walked in they rejected them befsuse they are just trying to clear out to go home . Rude service and rude people !!!! Lost wages due to rushing here !!!
-
March 2024 by Jama M.
At approximately 9:15 am on March 5, 2023, I accompanied my carehome resident with a developmental disability to an appointment. Upon noticing the appointment was not displaying on the kiosk, I sought clarification. We waiting and when I got the chance to approach a staff member (blond young female staff), she was unexpectedly rude and unprofessional, questioning why I hadn't completed the appointment online and printed it immediately. Due to the unpleasant encounter, we chose to leave the clinic.
-
February 2024 by Christine B.
Was impressed with how quick this service was. I had an appointment and I was in and out in 5 minutes. Place was clean, the phlebotomist was really nice and she was quick.
-
January 2024 by Dix
Poor Customer Service. Here 1/24/24 1510 Pm. Drop off specimen as Medical Professional. This place don't respect other people's time. Very disorganized. Service needs improvement.
-
December 2023 by Amber C.
I been going to Quest for years and this location was by far the most unprofessional one of them all . Left my OB appointment across the street having to do some very important prenatal labs and popped my head in there to see if they would of be able to have time for a walk in as I understand a waiting room with at least 5 people is full enough to make a appointment and I usually always schedule a appointment but these labs needed to be done ASAP and this particular time I saw there was only one person in the waiting room so I checked in and sat down.. this was around 2:50 in the afternoon I wait for about 10 minutes as I'm waiting another person walks in with a scheduled appointment that appeared to be for 3pm now there's a total of 3 of us just waiting with still no acknowledgment from anyone (mind you there were no patients in the back either) I wait another 10 minutes one more person comes inside so now it's 4 of us sitting in the waiting room and still no acknowledgment from anyone on the staff . Finally around 3:18pm an older Hispanic lady with glasses comes out to say"Are all of you guys here for appointments? If not you can forget it I have to leave and theres only one person working and we have appointments and close at 4 " I informed her I've been here since 2:50pm can you do one walk in ? This is literally the emptiest quest I ever been to .. She continues to turn around talk to someone else and go back behind the closed door . I wait another 30 mins since I was waiting for my ride to come back just to see if they would see me after they've seen everyone else here waiting ..nope all of other people who came in after me have been seen and been gone place still very empty even saw one phlebotomist try and do the right thing and check with me to see what I had and I see someone stop her and tell her not to . It's unbelievable the lady lied clearly it was more than one person working . Waited almost a hour in total no one else even came in after the 3 people and they still wouldn't see me. Please shut this Quest down or hire new employees . It's clear from other reviews customer service, patient care and staffing is an huge ISSUE . Dealing with someone's health should always be important. You could tell these people didn't care and clearly just didnt want to do their job and wanted to just enjoy a slow rainy day at work until closing .
-
November 2023 by jojo Gonzales
I had appointment last september this year the 2 lady tech is funny and professional. Highly recommended.
-
November 2023 by Mariachi Mexcali de Sacramento
Excelent service
-
October 2023 by Hashmat Khan Yusufzai
Very hard working technicians I appreciate them a lot for their hard work.
-
October 2023 by Suliman Sangin
Love and respect for the people who work here. Very nice and professional ?.
-
September 2023 by Mary Ellen Grayberg
Make Appt and you will shorten your visit. No appt and you will wait. Professional technicians, clean. Bring ID, License, Insurance Cards
-
July 2023 by Chue Nivison
Went in for an ExamOne and had a wonderful first time experience. Thank you NATALIA, for giving me a great experience, talking me through the steps, and for exceptional service. I wish there was more of you around!
-
July 2023 by Martha Fabila
Darrell at the Timberlake office was vey professional and friendly. He didn't even leave a bruise which is a first. You need more employees like him
-
April 2023 by Sebastian Braum
Quick blood draw with appointment. In and out in 15 minutes!
-
March 2023 by Diana K.
Mom had appointment at 8:20am, but was called in early. The blood drawer was nice, overall good experience.
-
March 2023 by Amy k
Very rude and unprofessional lady don’t know her name( light brown hair with ponytail, Tattoos on arms) She don’t know how to talk, she was acting like she is boss here. Full with ego. Very disappointed, Not coming here anymore because of her attitude.
