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January 2024 by Anonymous
The Quick Quack on Bicentennial in Sacramento, most everyone is nice, helpful and smiling. We all have a bad day. Sometimes one person isn’t smiling. My only grievance is the vacuum spots clearly say 10 minutes! You’re there to wipe down your car quickly with their clothes, get the trash out of your car and vacuum quickly, THAT’S IT! BUT so many people are detailing their cars as well while parked in the vacuum spots. They have their window cleaners, Armorall, disinfectant wipes, air fresheners etc…out and detailing their cars. They are there for over a half n hour. The staff should have someone monitoring the time people are spending in those spots. I wait every time and when it’s my turn I’m there 10-20 minutes max. I do what it’s there for. Move your cars to the street or go home and do all of that! You’re being rude, self entitled and thoughtless!!
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January 2024 by Cindi Cereceres
The staff at this location are always wonderful! Although non paying people use the vacuums by entering through the exit area.They wait in line from the street and watch for a paying customer to leave then vacuum their cars for free.This happens absolutely every time I visit the Bicentennial Dr. location.I’ve advised staff of this issue and they are aware but they say there’s nothing they can do.
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January 2024 by Latalya Hobdy
I’ve gone to this Quick Quack a few times and every time I see one of the workers Emilio there, he’s always super friendly and smiles at me. He talks to me nicely and greets me with kindness. He is the most gentle worker I’ve ever met at any workplace and I hope to see him again when I go
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November 2023 by Alexander Woods
Jennifer was really nice and gave me extra wipes for my car, also she knew a lot of info about quick quack car wash when I asked about the business. It shows that she loves what she does and cares for customers! Please give her a raise and a bonus because she’s a valuable asset to your team!!-Alex
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November 2023 by Ricky Anand
Starting off, the customer service was awesome. You could tell that they care for their customers. The reason for the low rating is because of the amount of contact in the wash. There is one part where rubber strips drag across your car. After drying my vehicle I noticed vertical streaks on my hood and roof. There is no air compressor either like other quick quacks, but that’s just a preference.OVERALL: if they got rid of those rubber strip things, it would’ve been a perfect 5 stars.
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November 2023 by Melissa B.
I have been tired of this place for a while and tonight was the last straw. My father, who faithfully served this country, went to get the car washed tonight. He is using my car now, due to him getting into a car accident with a drunk driver two weeks ago and the car was totaled. On top of that, he couldn't find his military card to show this company proof of his military membership. I get there are protocols, but being an eighty year old man, trying to enjoy his day, I don't appreciate this company being so cut and dry......as I said, I had another encounter with this place, as I was a precious member for probably about five years, but after this incident and turning my father away, you will definitely never get my service again, along with the service of others that we know!!!!
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October 2023 by nichole wilczewski
Jennifer was our plucky duck helper today. She was very friendly and did an awesome job of checking us in and adding an additionalCar to our membership. We will definitely be back! Thanks Jen!
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October 2023 by Brie
Great service. Always quick lines. Membership is worth it.I miss when staff would wipe down your car afterwards and you could tip them. Now its do it yourself and there is rarely clean orange towels available to dry windows
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October 2023 by Hoai Nguyen
Quick Quack Car Wash in Sacramento, CA, is a game-changer! Their speedy service, eco-friendly practices, and spotless results impressed me. The friendly staff and affordable pricing make it my go-to car wash. Plus, the free vacuums are a fantastic bonus. Highly recommend! ???
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September 2023 by colleen L.
Hi believe that quick quack car wash is one of the best car washes in town. I recommend it to anyone to go there and Brooke Guill is professional and respectful at her job.
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September 2023 by J'Pho Y.
I have never met such a welcoming associate with great customer service! Jocelyn was helpful with any questions I had about making a membership with Quick Quack. Definitely going to be a long time returning customer because of her. Thank you, Jocelyn!
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September 2023 by Michael Mahoney
Charon was super quick and friendly. She offered me an unlimited plan which I declined but she was so still so nice that she got me an air freshener anyway. definitely coming back
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September 2023 by Courtney Pence
Love the Excellent Customer Service Meraiah brings everyday to assist with all my car wash needs . She is always providing a great atmosphere & truly cares about the experience you get at this location.She has such great energy and a phenomenal personality. Her vibes are always on point ! I always know when i come here Meraiah will bring the best of the best ! She assisted me with the purchase of a monthly membership & I am beyond happy with the choice I made . I will continue to come to this location because I know I will be satisfied & leave with a smile ☺ Thanks, Meraiah truly the best !
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September 2023 by Frank Huizar
Best staff, worst location. Only 5 or 6 spots for vacuuming, orange towels are never stocked, parking lot is a pain in the butt.Seems like they really did not think things through when they put a quick quack here.
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September 2023 by Melissa G.
Earlier this month, I invested in the Lucky Duck membership with Quick Quack, and I've been so satisfied with the level of service so far. Before moving to the College Glen area, I hadn't considered a car wash membership, and now that I live so close by, I go almost everyday! Eli is fantastic, and he goes out of his way to be kind to me every time I stop by. Depending on when you go, there may be a wait for vacuums and I wish the suction power was stronger; however, for the price I pay, I feel like the membership is well worth it.
