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May 2024 by MT Peña
Jose was outstanding.
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May 2024 by David
Update - it doesn’t negate my experience, but I did receive an apology and had a conversation with Ryan from the store today. They said they would work to bring this into consideration with their processes moving forward.Beyond disappointed. I thought it was time to try some custom shirts for those days you want something a little nicer. I went in with the question of “I’ve never done this before, help me understand and build a custom shirt.”…we just passed the three month mark waiting on 2 shirts. Not with my wearing them, but with them being sent out for new cuffs. I’ve never been more disappointed with a shopping experience than getting measured for “custom clothing” that doesn’t fit.I’ve literally given up on these and hope someday they might be wearable.I’d hoped a custom shirt with a local store would be fun… disappointment and frustration has been my reality. If you’re fine with 4 trips downtown, 3 months, and ~$350 to still not have shirts. This. Is. The. Place. For. You. I will try one of the internet made to measure services next.
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May 2024 by David Platania
Top quality and service
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May 2024 by robert berry
I'm blown away by the high quality service and product I received from Christopher and the rest of the team at R. Douglas Custom Clothier. My daughter is getting married on April 20 and I foolishly went to Jos. A Bank to get a custom suit in early January. Their inability to put anything together that fit right was like a laughable prank. Nearly 3 months into the process I dumped them and desperately needed help from R. Douglas. They helped me with my deadline and came through with a luxurious jacket that literally fit perfectly on arrival. I'll be back to buy more suits in the future, for sure! What a fool I was for not coming here first!
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April 2024 by Matt Barz
Jose was a lot of fun and professional. 1st time ever buying a suit , not from the thrift store! Had a great experience and will follow up when suit comes in .
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March 2024 by Peter Pam
I have probably been buying the wrong suits for years, I realized this the moment I walked in here. I have owned multiple express suits and other retail store suits for years which I usually buy a new one every two years but custom suits here don’t even come close to and shouldn’t be compared to.Right away I was greeted by Jose, who inquired what brought me in today and how to help. Jose was very professional and gave me some background information about the store and their mission. Then we started to design and build my custom suit for my upcoming wedding day. Jose provided necessary insight and helpful opinions without forcing me on anything. The whole process was smooth and comfortable from start to finish. After we were done with designing and measuring, I was so relieved and excited for my new suit to come in.Can’t wait to be back here. Would highly recommend this place and their customer service. The prices are very reasonable for the quality and service the place provides.
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March 2024 by Stephen Miraflor
Ryan is the consummate professional and makes the sartorial process fun and enjoyable! I highly recommend his services!
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March 2024 by Jonathan Bradford
R. Douglas is top class. It's a terrific, modern atmosphere. For the connoisseur, you will find agreeable accommodations. If you require guidance, you will feel as though you have a personal gentleman's gentleman to iron out the details. Pricing is competitive with worthwhile online retailers.
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February 2024 by Peter P.
I have probably been buying the wrong suits for years, I realized this the moment I walked in here. I have owned multiple express suits and other retail store suits for years which I usually buy a new one every two years but custom suits here don't even come close to and shouldn't be compared to. Right away I was greeted by Jose, who inquired what brought me in today and how to help. Jose was very professional and gave me some background information about the store and their mission. Then we started to design and build my custom suit for my upcoming wedding day. Jose provided necessary insight and helpful opinions without forcing me on anything. The whole process was smooth and comfortable from start to finish. After we were done with designing and measuring, I was so relieved and excited for my new suit to come in. Can't wait to be back here. Would highly recommend this place and their customer service. The prices are very reasonable for the quality and service the place provides.
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February 2024 by Angelo McRath
Im super excited, my first bespoke suit from them and I know I will not be disappointed!! I will add photos later.
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January 2024 by britney Harrington
Me and my husband came it to have his suit made for our wedding ceremony in March. We were taken care of by Jose and let me just say he treated us like royalty. My husband has not had this experience before and we’re both delighted by the attention to detail Jose paid to us. He is extremely knowledgeable of the fabrics, threads, and accouterments and we trust his judgement. We will definitely be back to work with him! Thank so much for including us both in this special experience.
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December 2023 by Micah Ocampo
Best place in town to get a custom suit/tux. We really needed a tux on short notice and they delivered.
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December 2023 by Dave Hufstedler
The staff at RDouglas has always done an excellent job at fitting me in the suits that make me feel great each and every time I put one on. This is where I purchase my suits and shirts. Great people that go the extra distance to deliver a great product.
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December 2023 by Willie Pelote
Knowledgeable and attentive. WPThe very best in Men Fashion on the west coast. WP.
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December 2023 by williw35
Professional, polite, understanding and knowledgeable. Christopher Lombardo made it a great experience and met all expectations and more.
