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October 2023 by bartellj
Nice neighborhood, grocery store that’s very clean! The staff is helpful and friendly. Usually doesn’t take that long to check out plenty of fresh produce and lots of grab and go options. There’s even a little restaurant on the second level.
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October 2023 by Jeremiah Ownbey
Asked for some meat to get sliced for Jerry, Tony informed me that there was a better option and went as far as to help me pick a good cut, excellent customer service.
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September 2023 by Scott L.
I stopped at the #420 Raley's on Folsom Street in Sacramento, California, at 3:45 P.M. on Saturday, September 30, 2023, to pick up hot prepared Chinese Food and Sushi from the deli. I have shopped at this Raley's location for over a decade and have never had such awful customer service. I stood at the counter, and a clerk came along and advised me to ring the bell for service. I rang the bell. No one came around. Three or so minutes later, I rang the bell again. Three or more minutes go by, and an associate from behind the window in the prep area looks up, holding up a couple of fingers while mouthing something in my direction. I was curious if he was speaking to me, so I waited. Another few minutes went by, and the clerk in the prep area came to the counter to tell me there was no associate available to plate up and serve the Chinese Food.He did not offer to assist me; he only kept saying he was sorry. I promptly placed the prepared sushi I had taken from the shelf back on the shelf and told the clerk I was no longer interested in a purchase. As I left the store, I stopped at the clerk monitoring your self-checkout area and advised them I was refused service at the Chinese Food Deli area and continued to leave the store. I know this is just one offense, but I have worked in customer service for several years, and this incident definitely was NOT what I consider good or even fair customer service. This grocery chain advertises that they promote the highest customer service in their stores. I can't believe this to be a true statement anymore. Again, I am one shopper, but in today's world, where we have a lot of variety, this one instance could be an event that will push me and most, if not all, of my grocery shopping business to another retailer. HUGE FAIL, Raley's.
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September 2023 by Jjacks01 J.
Pick up specialty item -before purchase called store - young lady was so helpful, I knew what to expect before I arrived for curbside. Will definitely make this a permanent addition to my frequent stores
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September 2023 by Parth Shiroya
This store is the best i could suggest!!You can find all the fresh veggies and fruits here, in addition to this they also do have a wide selection of dairy productsI live close to this store , this is my goto option for groceries.I would highly recommend you visit this store if you need any unique sauces or veggies
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August 2023 by Marysol Perez
Awesome store visit today! A team member named Anthony from the meat the department was such a help today and made my visit worthwhile,
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August 2023 by Ben Arias
They have great sales but if you're not a a club member then the sales don't apply. I don't need another app in my phone!
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August 2023 by Andrew Finkenbinder
What's weird is the TSA checkpoint on entry ?♂️This Raley's seems organized backwards compared to most, with the fresh produce at the far end from the entrance. The staff are friendly.
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July 2023 by John Jackson
I Walked Into Rayles (At 4:00 PM.) For The Second Time Today. Very Nice Looking Store With An Upstairs Overlooking The Entire Store, Which Really Enhanced The Store Looks. I Went Over To The Cooked Food Area, Which Is Set Up Buffet Style. I Looked At All Item's, Went Over To YoungLady Being The Counter, Asked If There Were Fried Breast Or Wings Available, She Stayted "All That's Out There Is What We Have, The Cook Has Gone Home For The Day".I Chose Mac & Cheese & Orange Chicken, Seeked An Individual Size Soda Or Ice Tea, Yet Couldn't Find Either. I Then Headed To The Produce Area, Found Fruits Looked At What I Wanted, As I Looked Around I Saw That The Young Dark Haired Lady Working At The Checkstand Was Fixed Upon Me, So After Deciding Which Items I Desired, I Decided To Checkout At Her Checkstand, So That She Could Get A Better View. I Then Paid My Eleven Dollars, Approached By Security For A Receipt, Informed Him "Get From The Register" Which Is Where I Left It.I Then Walked Outside To Eat My What Was Tasteless And Extra Extra Firm Macaroni $ Tasteless Cheese, And My Stella Orange Chicken. I Left The Item's On The Outside Table, Which I Sat At & Departed.Not The Greatest Experience Food Wise, A Real Waste Of Money And Time, Considering The Heat.Lady The Lady Behin
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July 2023 by Jody G.
Very annoying loud music, poor selection of organic or unprocessed foods compared to other Raleys. Weird layout. But the main reason I gave it a low review was unhelpful staff and lack of attention to my disabled husband. He was struggling because there were only two carts and we couldn't get either working. And staff just stood there looking at us. Finally I decided to shop on my own and eventually one staff member finally came over to help my husband. I'm going back to the Raleys on Freeport Blvd.
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June 2023 by Daniel Berky
[Positives] The store is new and very modern. The indolent and physically challenged well be pleasantly surprised that the checkout register is manned by three people. One to actually unload your cart onto the belt, the checker and finally the packer.[Negatives] The inventory is very lean. Shoppers for traditional items, like Borax for example will not find it. Neither could I locate any powder drink mixes.{2} To access the store, you need to navigate through the an intersection rated among the top 5 most dangerous in the USA. Even more egregious, the access roads are designed by idiots. You cannot get onto Fair Oaks Blvd. Eastbound from the shopping centre. Even WORSE, there are NO LEFT turns ALLOWED ANYWHERE on Fair Oaks Westbound for 2 miles making it nearly impossible for the driver to get back home with their groceriesSUMMARY: While it's a very nice and pleasant store, I cannot recommend it as your GOTO for weekly shopping.
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June 2023 by Rajit S.
Beware of going to there bakery for cakes as they fall apart. Bought this cake yesterday for Father's Day and this is the second time in a row I got the cake from there and it's fallen apart. Was really disappointed and a bit embarrassed when we opened the box to enjoy.
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June 2023 by Melissa Robinson
Very nice. Well stocked. Nice displays. Kind and helpful employees. Good location as well.
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April 2023 by Ron S.
Even though I live near both in our Land Park hood, lately I prefer Raley's over Safeway for two reasons. #1 is that safeway parking lots always seem cramped. #2 Raley's employees seem to be extra helpful. It seems none of the markets in this area can stock enough Ginger Ale Bold. Lol. But nevertheless, I always feel important when I come to this store. And that means a lot to me.
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April 2023 by Cynthia Moore
After looking everywhere for batteries for my key fob, Raleys had them. This store is impeccably clean and is staffed with courteous and helpful employees who go far above and beyond the minimum or average requirements to be considered mid range acceptable. Excellent is a fitting description of this store and the people who are working here. I noticed they took extra care to assist elderly people with questions, it was quite impressive, and rare. It really makes a difference when people take pride and care in what they are doing. This is a place where you can feel like your active yet elderly parent can be safe and treated with respect. ( I am not an elderly person, my mom recently passed away - I pay attention to how elderly people are treated ).I was assisted with getting my key fobs working again, with the new batteries. I might have been sitting in the parking lot for a while trying to figure out how to get it open if it weren't for the courteous employees.The owner should give all the employees working here at this store thanks for making the shopping experience at this Raleys supermarket superior all others.I felt totally safe here . Nice place.Thanks to everyone who helped me.
