-
April 2024 by Maria H.
I came into the store looking for some heels for prom but this worker wearing a purple pinkish sweater was on her watch the whole time and didn't help anyone. And when I went to ask for a shoe size she ignored me multiple times. Then when she did speak to me she was very rude and she was mugging me and other costumers.
-
October 2023 by Amie_Thao Nguyen
Oct 23, 2023: buy one get 2nd pair 50% off. So many pretty heels but "wedge" just ruined for me. ?
-
October 2023 by Google user
Oct 23, 2023: buy one get 2nd pair 50% off. So many pretty heels but \\\"wedge\\\" just ruined for me. ?
-
July 2023 by Olivia F.
tbh I've spent a lot of money here and I went in to hopefully get store credit for shoes I only was able to wear ONCE for a FEW hours bc they broke. The girls that helped me were great but they told me the manager or whoever is in charge said I could get 50% off any shoe I want. soooo basically if I wanted to spend more money there even tho I was unsatisfied w my purchase. I NEVER leave reviews but this place had me all the way f*cked up w that today.
-
March 2023 by Gloria Nordmark
When I (74), walked into the store with my daughter (47), there was a sales man waiting on someone and another sales girl behind the counter, not doing anything. Both of them completely ignored us, and the girl behind the counter, gave us a dirty look. We pulled some shoes out and sat down to be helped, and they continued to ignore us. A long amount of time went by, and we finally got disgusted and left the store. We told them we were leaving because they were refusing to assist us. At that the girl behind the counter gave us another dirty look, but never said a word. Honestly, I believe that we were being racially targeted because we were the only two white people in the store, and the only ones not being treated courteously, or even being helped. And their behavior was, IMHO, the epitome of racism!
-
March 2023 by Daljit Goodwinuu
Katharine who works there have horrible attitude and worse customer service. Will not shop there again. I will not tell anyone or take anyone at that place. There is no return policy but only exchange policy for 30 days. This place is not good for business. Wouldn’t recommend it to anyone.
-
August 2022 by Nezha JT
Returns not available? Brand new shoes never worn, just decided that I didn't need them. I tried to do a same day return, was told returns are not available and is not something the store does ever. Then when I exchanged the shoe for another pair, I was told this would be final sale. What kind of policy is this???
-
July 2022 by Kristy Z
Bought 3 pairs of shoes online and only 2 came and one was a different size than I ordered. No response from the website contact options so I went in and they said the online store is supposedly owned by a different store location and they can't do anything about it.
-
May 2021 by Claudia B.
Wish I can give this place 0 stars if I could. I bought a pair of sandals a couple days ago but when I got home they didn't fit well so I went and returned them 2 days later since on the receipt it said to return within 7 days. Well when I went to return them the girl that worked there just gave a credit store receipt but didn't gave my money back. I asked and she refused to give my money back and said it was a policy. I wasn't even late on returning my shoes I came on time before the 7 day notice arrived. So what am I supposed to do with the store credit receipt if all I wanted was my money back. I won't ever come back here again! I convince everyone not to come shop here they will rip you off and won't give you your money back at all. Their customer service is rude too when you walk in they don't greet you at all just stare at you. Wost experience I've had. I can't believe they are still in business.
-
February 2021 by PB
They have every shoe that a girl could want from platform heels to wedges to boots, sandals, you name it. The best part? The prices, buy one get one free! My new shoe store!
-
March 2020 by Rochelle Myles
Nice clothes
-
February 2020 by Pheobe W.
Final sale BS. Came to return shoes that wouldn't fit and weren't worth shoving my foot into. They give me a store credit.I don't want to wear anything from here
-
August 2019 by Juana Guzman
Love going to them.
-
July 2019 by Steven Edgell
Ok but all sales are final no returns
-
December 2018 by DiMaggio S.
They are just standing around not offering to help. Management needs to be aware. This is out of hand. I have seen this behavior multiple times.