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June 2025 by Meredith Alexander
I love this store and have had my Rx here for years, after the Freeport store closed, I moved them back. Always have the best customer service. I HATE the corporate greed and whatever hedge fund/bankruptcy buyout who is causing Rite Aid to close all their stores and pharmacies!!! Someone is making $ on this bankruptcy and in the meantime pharmacists are losing their jobs and everyone has to find a new pharmacy. It's unbelievable. Store is closing in a few weeks!! Be aware!
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April 2025 by Amy Rocha
Understaffed and understocked. The staff that does work here is very friendly and helpful
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January 2025 by EH
The manager that runs this store has
not figured out they need a larger inventory of Chocolate Malted Crunch. It's seems so simple, and yet it's sold out 80% of the time. This place will eventually go out of business. Thrifty should move on.
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September 2024 by Seann Maron
Cashier was really friendly!! The store has unique beverages and items abroad, also everything is relatively cheap compared to cvs or Walgreens or other pharmacy stores.
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July 2024 by Jason X
I’ve visited a few times recently to use the self lotto machine, purchase energy drinks, and over the counter cold medicines. The cashier was very friendly and greeted me as I entered. I haven’t used the pharmacy yet but I plan to in the near future.
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July 2024 by Dago Mick (theDagoMick)
I grew up going here many years ago… it is starting to look like a relic. Inventory is scarce, many isles sit mostly empty. Still a well functioning pharmacy, and employees are friendly and lines moves quickly.
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July 2024 by M M
Always friendly clerks are available at the checkout area. I would have given the place a 5 star but inventory is getting scarce. I have been shopping there since 1985, so it makes me sad to see this store struggle. When I asked if they are closing, the staff say they will be closing for renovation. That would be great if I could believe it.
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June 2024 by Theresa Solis
I have been going to this particular Rite aide for Years. I have never had a rude employee, ever. They deal with a lot of thieves, crash and grabs and rude customers daily. I found them to be really nice and helpful. I love buying their pots in the garden section, they are way cheaper than Home depot or anyplace else.
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April 2024 by Michael W.
One of the most popular things in Rite Aid is their Thrifty Ice Cream. But it is closed on the day I'm there! The store has a lot of empty spaces and shelves. The store is too big for their business now!
The Pharmacy Department in this Rite Aid is still doing well. They still have many customers come here with their prescriptions.
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March 2024 by Glenn T.
The Rite Aid pharmacy in the Lake Crest Village shopping center has unprofessional staff and very poor customer service. It recently took over four weeks to fill a prescription. On one of my trips to the store the staff told me that the order needed to be unpacked and it would take two hours. On the following day I was told that it wasn't ready. I tried to call the pharmacy numerous times to avoid an unnecessary trip but they do not answer the telephone. I went to the store again and was told it needed to be unpacked. I then explained to the clerk that they told me the same story previously. I asked the clerk to check with the pharmacist. After a discussion with the pharmacist they said it didn't come in on the order and it could take awhile. The following week I received a text that it was ready. When I went to the store to pick it up they told me the pharmacist was on lunch break and they couldn't give out the prescription. I explained to the clerk that I have been taking this medication for years. They said since this was new to them that the pharmacist had to approve it. I previously used the Rid Aid pharmacy on Freeport boulevard which was much better. Unfortunately it recently closed.
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March 2024 by Julie Cohen
I am always greeted warmly when I enter the store. I found what I needed, and most was on sale! Love their seasonal sales of candy and display items.
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March 2024 by Robert B.
Cold, heartless employee - Store closes at 10pm, store employee locks doors at 9:50. I knock on the door, call the store. employee finally comes up to register to answer call but sees me gesture and then waves her finger at me and says they are closed… my wife is diabetic, going through an episode and i just need test strips. i tell her this through the door and she gestures to walgreens down the road then walks away. all of this at 9:57, again they close at 10pm. My business will be at CVS and Walgreens for now on
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February 2024 by Melissa G.
I loved going that store i been shopping for years but today i was little pissed off that cashier dont offer to do recycle bag i gave him today but he didnt . I have to do all bagging . Really u are not professional i wont be in line for u anymore
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January 2024 by NuclearBacon 0
The most rude and incompetent pharmacy staff ive ever had to deal with. Any excuse to not do their job, and they'll lie about meds being ready when they're out of stock, yet they won't just say if they're out of stock before the prescription is sent.
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January 2024 by Kristen Merrill
I almost never visit Rite Aid anymore as I shop online for similar products. But I needed office/school supplies on New Year's Eve so I popped in my closest Rite Aid. This place was apocalyptic, almost nothing on the shelves. Knowing that other Rite Aid's near me have recently shut down, I expected this one was also going the same direction. I asked the associate if this store was shutting down and he said that he hadn't heard that. My local CVS is the same, shelves empty and looking ransacked. At this point I won't enter another Rite Aid or CVS again.
