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November 2023 by Liz Heath
My experience with Mike Ornelas and Sacramento Tax Resolution was very positive. I found Mike to be forthright, honest and non-judgmental in his explanations about addressing my needs. His staff was extremely kind and helpful as well. I highly recommend their services.
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October 2023 by Michele Ritzman
Great people to work with. With all the stress I was having Mike and his team have been there. I had do personal and business taxes.I was in a big mess and they were great!
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October 2023 by Connie Jacome
I’ve filed my taxes with Sacramento Tax Resolution the last two years. Mike has been amazing and worth every dollar! He makes himself available for you and responds quickly. He’s the best!
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September 2023 by gordon mortensen
Had a 15 minute call with Mike ornelis and he was very helpful good guy
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August 2023 by Carmelo T.
This company failed to do the most basic rule of business, listen to your customer-to which they didnt do at all, all i got upon signup was complete silence. signup in March 2023 for back tax issues with CA State, i explicitly stated i need CA State to be addressed first and foremost.While placing several calls to office for 3 months my issues have started compounding with lack of communications, hiding behind layers of people with no calls. Well moving forward to present find that CA State has issued a withholdings order to which i was trying to prevent which they never addressed my concerns or wants, which was take care of CA Sate first. overall this company is a fraud and no good to anyone at all. Filing a law suite against them for unauthorized use of bank card, lack of overall service, misleading and predatory practices, and whatever else i can think of. DONT USE THEM!!!
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June 2023 by Martin Kerzie
very helpful with my situation, got me back on tack
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June 2023 by Harjit J.
stay away from this company they just take your money and dont keep in contact with you the first employee was rude didnt listen to a word i said amelia made a appointment to call me and never did i left work early to take the call then she said i will call next day same time and she never then i emailed back no responce but they kept taking money out of my account without comfirming it with me so i had to change my account stay away i will be contacting the attorney general and will get my 2,017 dollars back they took and did nothing but caused me more grief in my life
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April 2023 by Byron Hendrick
Mike explained what he needed from me well. And was fast on getting my Taxes done. Thank you Mike.
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March 2023 by Ryan P
I was extremely skeptical when I first contacted Sacramento Tax Resolution. Mike and his team worked quickly and were able to get the IRS to release two large tax liens that had been looming over me for quite some time. I urge you to contact them!
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March 2023 by Michael Curtin
My experience with Sacramento Tax Resolution could not have been better. They are extremely knowledgeable and professional and we were able to resolve our serious tax issue with the IRS with zero money paid to the IRS. Thanks so much STR for all the support and a job well done.
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March 2023 by Dean Steenburgh
A sense of relief!This is what I tell most people after I explain that feeling of, “awww”.At first it was a little tough to go thru all of my tax issues dating back 11 years & then having to trust a complete stranger in (Mike), to help me reassemble all the jigsaw pieces.I had to ask Mike some tough questions & I got some really good straight answers from him & his staff.My debt was over $60,000.00At the end of the day, after several weeks of working with Mike’s group, I had a contract with the IRS where I was no longer the bad guy.Sacramento Tax Resolution will help you get relief!!You can trust Mike & his team with all of your personal tax records & you will have a fighter in your corner who will go the distance.My family is satisfied with the help that STR provided & I’m happy to say I don’t have a pile of letters threatening my financial existence any longer.Thank you Mike & all the STR team.Dean Steenburgh
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January 2023 by Rigo F.
Stay away from this company, I paid then$6500 to help negotiate my back taxes, of $80,000, and they offered the IRS $2,000, or about less than 3%, which was ridiculous, and they did not bother to inform me before the offer was made. I tried repeatedly to talk to Mike Ornelas, the owner, and Bbb got nothing but road blocks, and after a year was not able to speak with.Regardless of what they promised you, stay away. They are so incompetent that without my consent, and me not giving my employer email address, this company was emailing me at my employer address.STAY AWAY
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January 2023 by Juan Vargas
I was very skeptical at first that this business could help me with my IRS back taxes. I owed $39,000 and was stressed out. I contacted Mike and his team and began the process. It was very simple and straightforward. Mike's team was very professional and attentive to my concerns. Sacramento Tax Resolution was able to get the IRS to agree to an Offer In Compromise for $6,400! I would highly recommend them to anyone who is struggling to deal with back taxes. Sacramento Tax Resolution made the impossible to a reality and a skeptic to a believer!Thank you, Mike, and your incredible team.
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November 2022 by Nicole H.
So far communication hasn't been proactive but we're still in process so we'll see how it goes...
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October 2022 by Sue Povey
**BEWARE** A contract for $11,400 was signed on Nov 2021 indebting us to this firm. We expected to have all our tax issues completed by May and yet here we are back at step one.Two words GROSS NEGLIGENCE!!! A professional tax firm filing a tax form without including our income. Question: Why hire a tax firm to file a tax return if there’s no income???? After identifying a major error, I immediately reviewed entries on every filing submitted by this firm and found even more discrepancies (and I am not a tax expert).Between my husband and I we respectfully requested the errors to be corrected and resubmitted for our final review. Each revision contained even more mistakes or changes creating a vast disproportionate amount due, initially owing $0 increasing to $40K to ultimately $70K. We had provided them all the supporting docs needed for due diligence on their part. This process was still ongoing two months later.I was told by the Tax Liaison our signature on the tax document is validating everything is correct. I had to become a tax expert and devoted days reading tax excepts/books/videos to review our paperwork. When the numbers were missing, did not add up correctly, or mysteriously appearing, I questioned it and received no explanation. This caused so much unnecessary stress in our lives.Accurately filed tax paperwork is a MUST to avoid being targeted for audits. Additionally, whenever correspondence from the IRS or FTB was sent we would inform the company and ask for feedback but received none. Several requests were made for explanation on the plan they were using to address our issues, again nothing.As a 100% disabled veteran and my spouse also being 90% disabled, we are unable to work and are surviving on a fixed monthly income and truly cannot afford to be misled or incur any additional costs caused by their mistakes.On the last revision with the same errors repeated we respectfully asked again for corrections again, this was the response we received, taken directly from their email, “After our weekly meeting with our team, it is highly suggested that we submit the amended return as is. The goal is not to have older returns 100% perfect, but close to it “They had the audacity to send multiple communications afterwards pressuring us to sign the return knowing we were not happy with their work.We were absolutely flabbergasted by their statement. We asked for a refund so we could hire another company to redo all tax paperwork because we could no longer trust them.The firm rejected our refund request and stated they fulfilled the contract requirements.NO - they did not fulfil our contract because our taxes would be filed correctly, they would have negotiated potential abatement of penalties and present an “Offer in Compromise” with IRS/State on our behalf.This whole ordeal has been an absolute nightmare, there was so much more that we could have listed but we did not. This firm truly lacks integrity, expertise, and professionalism. Also, you will see another version of this review on their BBB page tomorrow, which is under the owner's name Mike Ornelas, located in Sacramento CA.
