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March 2024 by Mohammad Fawad
The worst pharmacy I have ever seen. You have to go at least 5 times to get a prescription.
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December 2023 by Sam Nana P’nuni
Fresh fruit every day
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August 2023 by Patrik B
Muang, Carla, and Nicholas (I think I got their names right) are awesome. Thanks for taking the time to get my GoodRX correct. Much appreciated.
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June 2023 by Adriana I.
I am very sick and needed to send someone to pick up my medication. I felt so bad for my friend, the ladies working this morning were so rude and snappy to him. I will be changing pharmacies.
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June 2023 by Amanda H.
This is the slowest and least helpful pharmacy I have ever used. Every other pharmacy I've ever used fills my prescriptions the same day, usually within hours of my doctor sending the rx. This pharmacy regularly doesn't fill my prescriptions for DAYS. Additionally, most of them don't have good customer service. You can walk up to the pharmacy counter and 3 pharmacy employees will be working on the computers or walking around by the back counter, and just completely ignore you. They'll look up at you several times but nobody greets you or says they'll be with you in a minute, or even cracks a smile. They just look miserable and give you absolutely no acknowledgement for several minutes. Then the poor pharmacy tech will come out from the back and realize someone's standing there waiting and will come up to help you. I worked at a Walmart pharmacy in the past, and we had a mandatory rule of acknowledging each patient as soon as they walked up. Even if just to say "hi, one of us will be with you in a minute". Simply acknowledging someone makes the entire experience a lot more pleasant. I will say that the male pharmacist with the beard that seems to work on weekends is more friendly and talkative than any of the other employees. He will actually come up and help customers while the rest of the staff ignores them. And the pharmacy tech.. Vinnie? Or something like that. She is also friendly and more helpful than the rest.
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May 2023 by Mothergoose
I think they do care about the customers, although if they don’t hire more staff, I’m thinking of going over to Natomas Pharmacy.
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April 2023 by Joe Pacheco
Just moved to the area, cashier didn't even want to look at me, didn't great me, didn't say a word. Just scanned my stuff and gave me a receipt. Most awkward transaction I have ever done.
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March 2023 by Nolan Trupp
Don't know if the staff doesn't care or is just incompetent, but I've been constantly left without my meds for several days at a time while they fail to order them. Transferring to another pharmacy currently, and they continue to lag on sending the medication, only to finally respond by sending the wrong one. If you have any other option, choose it. This place is a health hazard.
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December 2022 by Julia Lickey Clark
Best Xmas Eve shopping experience! Santa is in the house sharing holiday cheer. The employees are in holiday gear - providing smiles & excellent customer service! Even though they were sold out of a key ingredient I needed, they double checked in back & were so sweet with their apology. Even suggested a few ideas for other ingredients! Crazy to say - So much fun, didn’t want to leave!
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October 2022 by Bryon Mefford
Everyone who gave this pharmacy a 1 star is spot on. I would also give zero stars if I could. The pharmacist could care less about customers and is very rude. Go anywhere else but here. I will be transferring my prescriptions ASAP
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October 2022 by Justin Tucker
Terrible pharmacy. No sense of urgency. They always have to "order" my medication and it is never ready when they say it will be. I had to go 3 times for the same prescription because they didnt have the whole prescription even after saying they did. 3 times!!!!!
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October 2022 by Jaan Latifi
Poor costomer service specifically with pick up medicine,the stuff will keep making excuses.They told me to come in 30 minutes for pick up medicine when I came in one hour they told me Apologized we are out of medicine in stack come next day.Their place really need attention
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April 2022 by Sara K.
They were good the first time... but then the truth comes out of how horrible this pharmacy is!!! My medication is NEVER ready on time! And even when they tell you a time it is ALWAYS wrong and they leave you standing for 30-45 min while you wait! Transferring ASAP! I used to drive all the way to roseville CVS and now I know why!!! I am beyond frustrated! I can't stand for this long and am about to sit on the floor I feel like I'm going to pass out! Long story short, don't come here unless you like being out of medication, like when given incorrect times your meds will be ready, and like to stand in the store for an hour!
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January 2022 by Brittany Greenwood
I will be switching pharmacies. I called on January 2 to have my prescriptions delivered since I am at high risk for complications from COVID-19 and have a child who isn't eligible for vaccination. I was told that one of my medications couldn't be delivered and someone else should pick them up and bring them to me. Since that I wasn't an option, I called back on January 4 (the fill date for my prescriptions) to switch pharmacies but was told that my prescriptions can be delivered. I set up the account and my prescriptions weren't ready to be requested for delivery until January 6. I placed an order for delivery at 9:44 AM for that day and paid $7.99 for delivery. Nothing came so I called the pharmacy on the evening of January 6 and was told that the cut off time was 11:00 AM and that it should've been delivered today but it wasn't. The prescriptions did arrive today (January 7), but was delivered by someone without a mask. Someone with whom I had to directly interact with to sign for the medication. 2 days without medication just to possibly be exposed by a maskless delivery driver anyway. Thanks Safeway.
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January 2022 by Komal Sandha
I make Booster shot appointment but they don’t take u by appointment u have to wait long line with the walk-in they don’t give u answer how long the wait is and they are not responsible and not care about the appointment time