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February 2024 by Rosa R.
This is a long overdue review for a cashier named "Pandora." We have had great customer service with her every time we end up in her line. She goes above and beyond to help you when using your Safeway membership and phone app. Our first experience with her was when we were purchasing a special from the meat department. She must have noticed I left my son in line and went to make sure I had scanned the special on the meat. When I came back and before I was going to input my number she stopped me! She asked if I had scanned my coupons and had everything in my phone. I said I had but then she showed me how to go to the wallet of the app where my member card was located. She proceeded to scan that card and then boom! Items that were on sale began to appear plus that meat special. Pandora explained that in order for customers to get the special discounts you needed to scan the membership card after you upload your coupons but before you input your number. She explained how during the holidays she had customers complaining that the special prices were not being deducted. She had to cancel many transactions and redo them so customers could get the appropriate discounts and explained why they were not getting the special price. After she helped us the customer behind us was also interested in getting help with the correct way to get the discounts on certain items. Pandora deserves special recognition for her service and helping her customers get the best deal at Safeway and using the app.
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February 2024 by blong her
It's good products
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February 2024 by Bich-Ngoc Nguyen
This is about Safeway at 424 Howe Avenue in Sacramento, CA 95825, store 190 Director: Ja Naya Royal.I just love this place, always has a positive shopping experience. It's clean, well organized and convenient location for us. Stormy is the best forever. Naiiyahh is an awesome cashier, usually takes care of all the self-serve kiosks in the front. Naiiyahh is always friendly, resourceful, quick, efficient and pleasant to deal with.I just want to thank these two store associates mentioned above, and thank the director of showing my husband and I how to "navigate" the Shop for U deals and digital coupons, it took us forever to "get" it, but we're getting the hang of it now and we love it.Sincerely,B N Nguyen
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February 2024 by Delilah Basquez (Big D)
Very helpful and the products I purchase are always in stock.
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February 2024 by Michael W.
The Safeway in the UV (University Village) at the corner of Howe Ave and Fair Oaks Blvd is one of the older Safeway supermarkets. The store layout is not as good as the newer ones they opened in recent years. The parking lot is also too busy in the evening when all the restaurants in the same shopping center are open for business. I have not been able to find a parking space many times in the evening! The best time to shop in this Safeway is earlier in the morning before 11:30 am or after 8 pm.
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February 2024 by Dawnell Grant
I can not even give this store one star. Only gave one so I could post.The service is HORRIBLE. The cashier didn’t even speak and looked like she definitely did NOT want to be there. The bagging clerk had absolutely NO idea how to bag groceries. Was trying to put fresh bananas at the very bottom of the bag with other fresh produce and then place heavy cans milk and yogert on top. Then was very annoyed when I said please don’t put the heavy stuff on top.Also they had A LOT of expired produce and could not find an employee anywhere to point that out.Definitely will be finding another store to spend my money in.Very sad.
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February 2024 by L
The donuts are made fresh daily and when I soaked my jaws around them, my tastebuds melted. Most importantly, the price of a donuts is less than $2. Great deal.
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February 2024 by Eric Justin
Came 30-40min before 2am closing and they said they were already closed as they are short staffed while there was other people barging in and while 5 staff member were near the door. Two were at the check out. But just doesn’t make sense…
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December 2023 by Sophie P.
This safeway just charged me for using my own grocery bags. If it were only that, no big deal. At least half the time, the checker rings me up and my club card number hasn't been accepted. Further, the prices are routinely wrong, or don't reflect the advertisement. This store simply needs to improve.
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December 2023 by John Jacksom
On Monday Morning I Went Into Safe Way And Purchased Their Turkey Pot Pie For My Lunch.After Warming The Turkey Pot Pie I Had Anticipated Upon For Half Of The Day As It Sat In The Fridge Waiting My Moment To Devour It. I Began To Eat It And Realized I Was Eating A Pile Of Turkey Slices Inside Of What Was Suppose To Be A Turkey Pot Pie.I Hadn't Gone In For A Turkey Sandwich I Thought I Had Purchased A Pot Pie.Very Disappointed.
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November 2023 by Kalen Edwards
Used to get my Bagels here in the morning. I won't be anymore now that every single item in the bakery is individually wrapped in plastic. Such an atrocious useless waste.
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November 2023 by Ig M.
Waited 20 minutes at the deli for assistance nobody could help pretty embarrassing. Not a soul behind the counter and nobody responded to the PA system. just ridiculous for a Saturday morning at 930AM
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October 2023 by Nariman Amiri
Hello Mr. manager of safeway.your store janitors keep cursing people in spanish.I will send you a written complain if you dont take action.It happend just now. Its a big store, they have closed almost every isle in store. Like a safeway in mexico.Fix it
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September 2023 by Mike Hunter
Safeway select brand "Creamy" peanut butter? What a joke. Bought it yesterday, it's clumpy, hard and lumpy horrible. And I was followed around like I was a criminal, last $68 Safeway will see from me
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August 2023 by Sierra Mcginn
awesome but don't count on getting help in a timely matter when it comes to unlocking the safe sex box, I just waited a whole half hour + and just by chance someone helped me. Might want to plan an extra 30-40 mins extra if you're needing something like that.