Safeway

Most Recent Comments

• December 2023 by Jayvon Hall
  BEWARE!!! They have security who walks around in plain clothes with shopping carts fake shopping, stereotyping people of color following them around, even inside the restroom & waiting at the exit doors once they’re checking out & leaving the store anticipating for them to have stolen something. Seems to also be some sort of manager there who will come & bag your items personally if you’re a person of color to make sure you pay for everything. Makes you very uncomfortable being a shopper there.
• December 2023 by Andrew V.
  Terrible customer service... I want to give a 0 stars. it took them 15+ mins. to finish my drink. As I was observing them, I expect them to move fast pace but they're too slow to pick up. One the employees had one of the opening lids face upside down on the counter that they did not wipe/clean off which causes cross contamination and put it on my drink. As soon as they're done making with the drink, the drink was not as I pictured so refunded it. Poor performance of displaying
• November 2023 by The Shave House
  I love the store but doing a pick up order is a complete waste of time. The amount of time you spend sitting outside, you could have just went in and got what you needed.
• September 2023 by Becca P.
  This is a complicated review. The staff was fine and the store was relatively clean. The carts were also clean, which is something I am very picky about!The produce was decent and the bakery, although small, offered a good amount of baked goods. Now the negatives, when I was in here last they were out of Big Boy Refrigerated Blue Cheese dressing. That was really disappointing. Also, when I was getting ready to check out, a dude ran by me with a gun that led to us being locked in the store and caused all kinds of craziness. I would have preferred to miss that. I think the prices for 20oz bottle of soda near the checkout were too high!
• August 2023 by Anna S.
  This store is like two opposing parents or feuding teams at times. The old school, professional and extremely customer oriented team which is present at night, mostly. And the new school, flippant, mistrusting, attitude- having because they had to look up from their phones. Loss prevention, accusing people of stealing who aren't factually, stealing. That never used to happen at Safeway. Tell me why a request for a refund or remake of some sandwiches that were soggy from the pickles being too thick required my ID, the receipt, paperwork, the card I paid with, my club card, the digital receipt, my address, phone number, an inquest from loss prevention , a call to corporate.... and I still havent got my money back or sandwiches. Politely, I asked for new sandwiches or a refund, in whatever form they wanted to provide it. They could have said, "no." In 28 years dealing with Safeway, I've returned items maybe, 4 times, including now. For $17.98 , I expect the sandwiches should be edible within 15 min of eating them and getting them made. They weren't good, and at $9.00 ea, they should be at least together if not great. Gone are the days of Safeway wanting to please the customer or excellent service. I was treated like a criminal and a liar, after I called and was told no problem, "come on in, we will refund you the sandwiches."
• August 2023 by Roberta ?
  I was having difficulty at the self checkout, because I had an item that was discounted. So I asked a young woman that was working for Safeway to help. She had no problem with stopping whatever she was doing, & helped me without any problem.
• July 2023 by Jose Barba
  Around 11.45 am I was in the store to buy flowers, very disappointed with the 2 girls, not greeting me as a customer after i said "Hi" twice, her response was "what do do want,' , they just do the minimum to help you or take the time to give you the best option for an arrangement, very bad mood. I'm giving 2 stars because the store is very clean and organized. Don't let bad employees with poor customer service give us a wrong idea of a great store.
• June 2023 by Misty Brown
  Ordered groceries online for curbside pickup, after I arrived back home, looked at the paper the guy handed me just before I drove away from the store and found out that most of the items I ordered, this paper say's "OUT OF STOCK" Which Never said that on the app as I placed the order, which means I ended up with only beverages to drink. I feel that someone, Anyone at any point in time could, / should have told me, not let me find out after the fact. Disappointment for my entire family.. ???
• June 2023 by P L DOMINGO
  This is a newer Safeway and time has not been detrimental to this store. I appreciate the store being clean, big aisles and no congregation of loitering spare change requestors at the entrance. I miss the chicken wing bar but, the hot food section is great for quick snacks and solution for family meals in a pinch.
• June 2023 by angel villalta
  Safeway is always a pleasure to shop at.A good assortment of quality products are available.If you have a little one they will happily inflate a balloon for their enjoyment free of charge.My little one always asks to stop by when we're in the neighborhood.
• June 2023 by Lacei Barber
  I usually go to this location because it’s the closest and Safeway is usually my favorite place to shop. But I’ve had two experiences recently that have just annoyed me. I got a juice for my child the other day and for a good2 grow juice that is only 6oz to cost $5.99 each is ridiculous. Once I looked at my receipt after checking out I said there must be a mistake. After checking the sign I was mistaken and it said $5.99. The employee i complained to was so kind and refunded me for one even though my children had drank them. But yesterday I went in again to buy some groceries for dinner and saw that the chicken sell by date was June 6th and today was the 10th. I showed an employee and he said oh no that’s a mistake/typo. We just put these out and they are best by or freeze by the 14th. I opened it today to cook for dinner and it clearly is bad chicken and reeked of sour old meat. I had to throw it away and there went out dinner for the night. Total waste of money and time and energy. Not a fan of this location. Yes it’s a clean store and usually the employees are kind but going to bed hungry tonight is not what I planned on.
• May 2023 by charlie pruitt
  Good store. They are a little expensive but have lots of deals. Great deals on water at different times.They give alot to the homeless, so I support them. Wish they were in more places on the south side.
• April 2023 by Georgina Smith
  Bought the most beautiful flowers there yesterday!!! A really great selection. This is my favorite Safeway to go to. The Starbucks employees always remember our order too. ?? (Had to give them props) ☕ I have another chain, that will remain nameless, a few blocks away, but we drive from the Pocket to go to this store because we like it so much.
• April 2023 by Tom Willis
  Go here about 3 or 4 times a month. Always clean and with friendly help if you need it. They have a fresh deli that makes great sandwiches and they also have hot food like chicken and potato wedges. Restrooms are always clean and working.
• April 2023 by Iyana Lowe
  Came in on a big sale day ( days before Easter ) 1 customer service is top tier ( they will walk you to the items in question ) 2 cleanliness 3 produce and meat looks great. Claire was my cashier she made me feel welcomed even with a cart full ( she thanked me for keeping her busy wow ) i had a budget and she helped me stick to it without making me feel less than . Because of her I’m having a great day and left this review THANK YOU CLAIRE for being you !