-
March 2024 by Kailee Molina
Originally, I was not a huge fan of coming here. The associates always acted as if they were tired of being there and you coming in was a nuisance. I only came due to location convenience. After my visit today, McKenzie has exceeded my expectations and was amazing. She greeted me as soon as I came in and helped me choose all the products I needed. She did not make me feel rushed or stupid for not knowing the types of products. She truly is the prime example of good customer service. I really appreciate her and will be returning with eagerness.
-
December 2023 by Elizabeth Katherine Ihnatovich
Store was closed before the hours posted to close. Unprofessional
-
November 2023 by Madison M
Let me just say...ANGELS! Vaya, Chris, (I apologize if I'm spelling names wrong) and all the other employees at this store saved my butt, after me messing up my own hair at home.Messing up your hair is worse than a break up (imo) so when I messed up my hair I had a MELT DOWN. I called the store and explained to Vaya I never had to return anything to Sally's before, so I don't even know if I have everything from my purchase that day (I threw out some of the stuff I used and didn't realize I needed to save the stuff because...like I said...never was dissatisfied and never had to return anything) but nothing was working on my hairVaya was super sweet on the phone after I asked her to please help me figure something out, so I don't look like a partially bleached, patchy head, crazy person anymore. She was very understanding and told me to come in with whatever I had when I could, and that they'd do something for me!Chris and another gal were working the next day, even though Vaya wasn't there. Vaya's communication was clearly on point, because the girls said, "yeah she's not here, but we know about the situation!" So we stood there trying to figure something out, and Chris got me a solution and I'm soooo happy now with my result. Thank you Chris for taking time with me and being so sweetAll of you at this store are incredible and it goes beyond "retail and customer service." Everytime I'm in here, it feels like I'm catching up with friends I've known forever. I love that I can be honest with ya'll about my mess ups, and you don't treat me like I'm a dummy. Ya'll are always kind, caring, quick to a solution, and very knowledgeable. Thank you again for being ANGELS ??✨
-
February 2023 by Daisy Dominguez
Went in looking for an item that was out of stock but still left satisfied whit the items I purchased and most definitely the service, I'd like to thank the employee's, Elizabeth and Kandy. Thank you for your help.
-
December 2022 by Yahna M.
Let me just say I work retail for many years , this girls customer service was A1 when I walked in until I left , she asked if I needed any help , I kindly declined. Until I really needed help lol but she had amazing recommendations, promoted the gifts baskets which I bought one .. just very kind and really nice . Thank you SYDNEY!!!!
-
October 2022 by shannon
I was helped by Vaya, she was soooo helpful, sweet and kind, great customer service
-
September 2022 by Sir Jones 78
Store was nice and clean. Employees nice and helpful. Alot of inventory to chose from
-
July 2022 by Giselle
It’s like they get paid to be rude here. Like how dare we make you do your job by asking about a product
-
January 2022 by Monica Aguilera
I found everything easily. The cashier with long red hair helped me find everything I stopped by for & more. I love the selection & I can't wait to stop by again.
-
September 2021 by Natasja Black
Staff very friendly and helpful. Everything is well stocked and the store is clean.
-
September 2021 by Mari
I was able to find everything I need it for color touch up. All the employees were very friendly and helpful, answering all my questions.
-
August 2021 by Nitacki “Tacki”
I had an awesome experience! Danette provided excellent customer service to my mother and I. I was ready to try some new color. Although it didn't take the way I really wanted, I can say when I left this store, I left educated in how to care for my hair type. Thank you Danette, it's rare to go into any store and find excellent customer service, the willingness to educate the customer. You get 5 stars !
-
July 2021 by Rose G.
Closed until further notice! Don't waste your gas going up here ! There is a note on the door. I was told Power outage but everyone else has power working around here
-
July 2021 by Tali Longer
I went there today at 2pm, and they had a sign on the door that they were closed.
-
June 2021 by Rene C.
Sally's beauty supply is great for men and women products even online presence. Great for auditing what you need even at the store the staff are also very helpful finding what you need of not they have online the awesome too either both help and the store looks great always hello and have day either way that is very awesome greatly all you ladies do working very much appreciated
