SEPHORA at Kohl's provides a convenient and pleasant shopping experience. The store is consistently described as nice, well-organized, and inviting, with products neatly displayed and easy to find. Staff members are highlighted as a major strength, frequently noted for being amazing, super helpful, kind, and knowledgeable. Employees are genuinely eager to assist, offering professional guidance and recommendations, which makes customers feel well-supported, especially those who are unskilled with makeup. The ability to shop for Sephora items alongside other home and personal goods at Kohl's adds to the convenience. However, a notable downside mentioned is inconsistent stock, particularly for common and popular makeup shades like foundations and concealers, which can be frustrating. Despite this, the overall service is excellent, with staff often going above and beyond, such as resolving issues with birthday gifts. Customers frequently leave happy and recommend the store, especially praising the helpful and knowledgeable team.
An impressive selection of cosmetics and cosmetic accessories.
September 2024
I wish I asked the name of the person that helped me. They were so nice and immediately helped me look for a brow gel and lip tint. I'm very unskilled with makeup and it felt like I was getting help from a friend 🥲 cannot recommend them enough
January 2024
Jose was awesome and super helpful!! He encouraged me to sign up for the rewards & did very well explaining all the benefits. I definitely recommend going directly to Jose, super knowledgeable :)
