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January 2024 by Stephanie Christensen
Knowledgeable and helpful answered all our questions. Good service personnel...
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September 2023 by Veronica Haley
I had a great experience they fixed my 2011 Lexus.i have no complaintsService: Auto maintenance
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June 2023 by TM PH
When I called in to have an alignment done on 2005 Honda Odyssey they quoted a lower price but when I brought it in and used my Costco discount they charged a $50 difference. Also it didn't help to inform me the car was done and ready to go. One time and the last time.
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February 2023 by Michio Negron
Just moved up to Northern California didn’t know any mechanics I got plugged with Japanese motors through a friend there is a price but so far the service has been great
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September 2022 by Mitch Hagelberg
These guys are some of the most honest, straight forward mechanics I have ever dealt with ever. They do things the right way and use quality parts
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August 2022 by Sukhraj S.
Bj the best he knows what's he doing and most of mechanics very knowledgeable bj , Jim definitely very good at finding the cause I am going there last 5 years until now no complaints Front office people very helpful and they respect their customer and service a business should be giving to their customers
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July 2022 by Leona Stewart
After buying a lemon at United Stars Motors in south sac, I brought my vehicle here to have major work done. The staff was friendly throughout the whole process and they were also very transparent about what was going on with the vehicle. I was nervous because I had already been dealing with the stress from that used car lot. But it has been about two months since I've had this work done at this mechanic and now the car is fine. I can't say if they're over priced because my particular repair was an expensive job. But based on the customer service I received, I can imagine that they would be willing to have that discussion with anyone who visits them.Services: Auto engine diagnostic
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July 2022 by Candace Hewitt
They didn't even answer the phone ? ?! I called twice morning and afternoon.
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March 2022 by Mecca Howard
Honest fairly priced business. I only take my cars here because I know that I will get direct service with no bullsh*t.
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February 2022 by Stan R.
After speaking to Steve (the original technician) they accepted responsibility. Parsan's contacted me the next day. He requested I bring in the vehicle to have them troubleshoot and fix the alarm issue. Unable to resolve the matter SOUTH JAPANESE MOTORS issued me a refund. As for the original invoice it could have been stated more clearly to avoid confusion (other than that no problem). I am satisfied with the results.
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December 2021 by Ramiro Y.
DO NOT TAKE YOUR CAR HERE!!!! I had a rattle sound that was messing with my car. So I took it to this shop because they were recommended by Costco. After I talked to the guy at the front office they said they can GUARANTEE the work if I waste $1600 because it needed XYZ but after they gave me the car back the same symptoms continued. I took it back serval times and they kept giving me the run around that the car didn't have any symptoms while in the shop. The last time I took it back they now said that they needed to replace the engine and that would cost me an additional $3100 in order to get my car to working condition. I told them they can shove it, I will definitely be reporting this to BAR or the BBB. I just read the reviews and this seems to be a trend...
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November 2021 by J A
Very good not only with the quality of work, but also with being personable with the customers.
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September 2021 by Cuzin P
They overcharge pretty much they double the price on all the parts that I need. If I would have just brought the parts myself I could have same $1000. Crazy right? I would recommend buying your own parts if you to decide to go to this shop. I would recommend not even going to the at all because it seems as if they are looking to overcharged people.Find other shop to take your car to you'll save a lot of moneyServices: A/c installation & repair
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September 2021 by Raymond Garcia
Good customer service job well Done I have no complaints ? affordable prices.. got a oil change in less than 1hr...I was in and out the door and my car Is running smooth thank you for your work ethic ???
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August 2021 by Eddie C.
Brought my car in to have an emissions and cooling problem fixed. They had the car for 3 weeks coming to the conclusion that I needed to replace my engine to fix the problem. 6k later I get the car out of the shop with a whining power steering pump and a leaky power steering hose. When I brought this to their attention they told me it would be 1200 dollars to fix. My power steering was never an issue and did not sound the way it sounded before I picked it up from their shop. Now 8 months later the 6k engine they put in doesn't work my car has the same issues it had before I brought it to them except with a few more from them. I basically got robbed 6k dollars and then they screwed my car up in other areas to have me come back and fix it. The car being a 2010 Acura RDX. Will never refer them to any friends and I will make sure it's a shop they don't accidental go to either.
