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April 2024 by Alexsandra Paredes
I don’t ever leave reviews but this one did it for me. For starters the service was horrible, I was waiting for an online order for 30 minutes & I had already paid for, get there & they’re yelling at someone on the phone, then when my partner tries to ask for our food they threatened him with refusing service? When we had already paid for the food… that was enough for us to never come back to this Subway
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February 2024 by frep you
only deliver or oder use on store does not workavoid problems from florin rd near franklin
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November 2023 by Virginia Luna
Went to florin Rd had my coupon.when ordering,she was rushing me I was about to say something,held my opinion to my self this time.
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November 2023 by tino Mercado
The lady with tshirt # 6 with letters boss is so arrogant only offer good service to her people some times discriminate other ethnic people she speaks to you with not manner at all .
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September 2023 by Leng Vang
Ripping people off. One occasion: charge me for a different sandwich (more expensive). Second occasion: added tip without my authorization. The lady just laughed it off saying it was boss's idea. Horrible people just trying to rip you off.
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August 2023 by Mega Reel E
AVOID THIS SUBWAY!!! Management has a total lack integrity, we didn't get our sandwiches that we paid for!
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August 2023 by Kajol S.
This location claims to participate in promotions but when you try to place an order they cancel your order. Save your money and go to the location at 2400 florin road. Just a few minutes away
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August 2023 by Shawnda C.
AVOID THIS LOCATION! The subway website is not working correctly, which is not their fault. But, we walked in & stated we wanted to make sure they got the order (that we have already paid for) cause the website was acting up. They said "YES!" & gave us our order. We get home & open the bag but it's not our order. We call them, the girl answers & says "oh, we already gave your order to someone else" then she hung up. We drove over there to return the sandwiches & have our order remade. They then tell us they never got our order & we can just come back next day for a refund....Don't want a refund, we want our dinner. I of course told her about the blatant lack of work ethic on display, she calls the manager & he tells us the same. Even with my screenshot, proving I paid for my order, even when I was returning the two sandwiches they gave us that we did not order, this guy refuses to have them make our sandwiches. Never in my life have I experienced such horrible customer service at a restaurant. If this happened at Starbucks, they'd give us two sandwiches & offer to let us keep the wrong ones too. Same for every other restaurant, every fast food chain. I assume this location is owned by some private party, like a franchise deal? Whoever he is, he has ZERO customer service, & would rather people not get their food than make two sandwiches. Dude, this was a $12 order. SOOOO not worth all of the trouble. You guys suck. I am sorry you had to waste the two sandwiches, I'm sure that has you're penney pinching, greedy heart breaking tonight.
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July 2023 by Lucille M.
This location is always a problem first they weren't open like they said they were and they denied me to use their subway coupons twice in the day. They said I could only use one coupon per day and it doesn't state that on the coupon they pick and choose when to open and don't honor their coupons and make up rules on how to use them.
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June 2023 by Daniel R.
I had to repeat my order 6x. Like lady it's not that hard. Workers talking to each other the entire time. Took forever.
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February 2023 by Peter M.
BEWARE...CHECK YOUR RECEIPT!!... This is a shady business/owners. They added an 18% tip on my Mom's $43 order and refused to remove it when she noticed it after checkout. We will report this business/transaction to BBB.
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October 2022 by Kinilynn Broomfield
No I would usually give my Subway a five star sometimes or even a three-star matters which ones you go to cuz they have just some rude people working I just don't want to be there and they are so chincy putting things on your sandwich it's like come on can I get like more than 3 Olives on there if that's possible! LOL I'm serious though! But I will say subway is one of my or it is my favorite sub place!
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October 2022 by agustina sanchez
The employee( the woman) was rude , she was throwing our sandwiches and I asked for cucumber and pickles in the side she seemed irritated, I’m not sure if she was having a bad day, I didn’t like the service at all! We spent $43 there
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October 2022 by Rajwinder Kaur
Best employees good service good food healthy food
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October 2022 by Debra Schroeder
They are way too expensive. 26+change for 2 sandwich s n 2 sodas. I won't be back.
