-
September 2023 by Denise Howell
My 85 yr. Old Mother who checked in labs is hard of hearing. (I parked the car)After 40 minutes of sitting there, I asked when they would call her. Replying back with rude facial expressions, ugly smirks, then actually asked her name, came back with more true to likeness of pathetic human beings with such disrespect, informing her they called her name she never answered, so it was her fault she'd been waiting. They're the rudest staff I ever encountered . Accusatory and blasphemy, blaming her, you have an obligation to at least take a look in your waiting room. The way they're so snotty and demeaning towards an elderly patient is horrid.
-
March 2023 by Andrew Breakey
Very unclear where to go. No one knows where anyone is. It’s unnecessary how confusing this is. Go to UC Davis instead. Sutter doesn’t want to help you or else they would tell you where your appointment is.
-
January 2023 by J.J. daCool
2725 capital ave, sutter. Parking is such a challenge and so far away that you cannot get there on time, and miss appointments. They need to move this medical facility to a different location that has more near by accessible parking. (Also, currently half of the street parking is unavailable as a tow away zone for construction.) September 2022.
-
January 2023 by Billie Cornett
This place is a joke. I have never had a problem with wearing my mask over my nose I make it wider otherwise I can't breath. Because I wouldn't pinch it tight around my nose she refused service and told me I had to leave. Mind you my mouth and nose are completely covered, I have asthma and claustrophobic so I really can't breath when its pinched tight around my nose, I would give a half star if possible. Everyone else has understood my problem but not this rude lady
-
March 2022 by Bee R.
Lab has the best phlebotomist's clean lab, and good water. Good beside manner and respectful to patients. The girls take the time. We love them
-
January 2022 by Ann 916
Rude staff in lab at counter. 3.18.2021.1 star in that labs were taken promptly as only 2 people at the lab.
-
March 2021 by Ann B.
Rated 1 for speed of labs taken. Rate 0 for the two rude, caustic --completely lacking in effective customer service -- staff at the counter. Date: 3.18.2021. Ladies, remember it is the members who support payment of your salary. Your attitudes toward members is inappropriate and highly unwelcome.
