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December 2023 by Melissa S.
Cut on demand is a great service. We only had to wait 15 min for our order. Great customer service. They have examples of the thickness and colors. In addition if you want rounded corners they have many examples. It was worth the drive to get exactly what I wanted.
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November 2023 by Rich Merca
Bought plastic but was unsure if material was going to work and was very consistent on letting the associate know, the receipt said I could return them with a restocking fee however when I took it back they said they don't do returns and supervisor was quite rude about it
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October 2023 by Susan W.
It's been many years since I visited a Tap Plastics store, so I was amazed at all the different materials they have. This opens up a lot of creative possibilities for me, and at reasonable prices, too. I brought a large frame to the store because its glass had broken, so I was hoping to replace the glass with unbreakable plastic. I thought I might have to pick up the finished (cut) plastic the next day, but they said they could have it done in about 15 minutes---and they did! They advised me on the thickness that would be best for my project and told me how much it would cost. That was another nice surprise: Tap charged me literally one-tenth as much as a big-box craft store wanted to charge me for the same thing, so I'm glad I shopped around. Also, the employees at Tap were very informative and knowledgeable, which I really appreciate.
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September 2023 by Jose M.
To the employee Heidi, Please take a Customer Service class and learn how to convert Standard to Metric. I know it's Friday, but at least pretend to want to be there.
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August 2023 by David Craig
Unparalleled! Chris Pair from TAP Plastics has redefined the customer service experience for me with her extraordinary commitment, professionalism, and unwavering enthusiasm to make the seemingly impossible, possible. From the onset, Chris transformed my complex needs into a seamless and enjoyable process, showcasing an unparalleled blend of solution-oriented thinking, deep product knowledge, and empathetic communication. Her human-centric and highly personalized approach, a refreshing change in today's automated world, reassures you that you're in the best hands. It's clear that TAP Plastics recognizes and supports such exceptional talent, culminating in a client experience that's simply unmatched. Chris's stellar service has earned my lifelong loyalty to TAP Plastics, and I emphatically recommend anyone in need of superior plastic products and a customer service experience that surpasses all expectations to work with her - she's not just a benchmark for outstanding service, but a genuine revolution in customer satisfaction."
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April 2023 by Anthony H.
Made a mistake Tap plastics is a great place to get all the materials for your next project..
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December 2022 by Sun Kosi
Ordered product that was offered in a size/dimension from their website. Return was requested and TAP denied stating it was a custom item. Even though it was offered from their website.Buyer beware that all sales are final even though it is no where stated.
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October 2022 by Clint H.
I recently went into Tap Plastics on Auburn BLVD here in Sacramento CA because I needed some supplies to do a fiberglass project. I have never worked with fiberglass before but I watched several videos and as an engineer, I felt confident that I could get the job done. While selecting the mat, cloth and resin I needed, I chatted pleasantly with Chris one of the cashiers who frequently helps me. I explained what I was trying to do and how I thought it should be approached. She listened to me and then added about 5 more things I needed to do to get the job done right. I really appreciated her help and feel even more confident that this project will go well. I have a YouTube channel and plan to post the project and the results and I will come back here and post how well the project turned out and a link to my video if allowed. Thank you again Chris for all your help, I really appreciate it!
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October 2022 by Noelle M.
My mom and I went into TAP for a very specific project we needed help with: protecting/baby proofing an upstairs railing area that had large unsafe gaps. The project had many small details, problem-solving needs, and solutions to create. Heidi at TAP was there the whole way. From the moment we met her she asked all the right questions, worked to figure out the best possible solution when it certainly wasn't an easy-to-figure-out one initially, and was patient and kind with us the whole time. We appreciated her attention to detail, her extensive product knowledge, and her ability to get the piece we needed made! Thank you Heidi. We recommend TAP and specifically Heidi for all of your plastic project needs!
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October 2022 by Denise C.
Awesome products and customer service. I needed to replace the plexiglass panels in my horse trailer so I took it to them. They did the measuring and completed the custom panels in about 5 minutes. And it looks fantastic! I'm very happy with it.
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October 2022 by Keaten P
Definitely a awesome store I always forget how much they have. Always give a hand an amazing advice
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June 2022 by Girlie M.
Great customer service! Kenneth was very helpful and I got what i needed made in an instant. Thank you
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February 2022 by Cyreen B.
Not even sure where to begin, the staff is amazing. I am a artist and most of my art is designed on acrylic. I love to work with Brian and Devon. They have help me with the most complicated designs. If you need a Gourgous acrylic desk or a shadow box there is no limits to what these two can design and work with you on. I am so happy that I found Tap Plastics but most of all I appreciate the craftsmanship and the level of professionalism that I receive at this store.
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February 2022 by Bill Green
I have online ordered several times, always lighting fast shipping and accurate cuts, Thanks!!
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January 2022 by G Bl
Was really quick and nice. I went in to get custom cut plastic for a project, they cut 10 pieces easily in less then 5 minutes. They are super fast and efficient and the staff are really nice and know exactly what there doing.