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March 2024 by Jazmine J.
As a frequent customer who contributes to the everyday flow of income at this establishment, I was very disappointed in this morning interaction with staff. I later learned the staff member name is janeen(possibly spelled wrong) and she is a manager here at the Sacramento Arden location. I tend to charge my vehicle in the parking lot of this location every morning and while doing so most days I go inside the location to shop. On this particular day I arrived at the door two minutes earlier from open time at the same time the manager was entering the building I tried to get her attention to ask what time the store opened. I approached her by saying "excuse me ma'am" . She acknowledged my presence with a stare but completely ignored me n shut the door close. I was hoping she wasn't just trying be rude so I knocked on the door which she also ignore. As I stood there waiting for the two minutes to pass I watched her through the window walk to the return section of store and proceed to have a conversation with an on duty staff member. It's was unclear to me if she was on duty at this point herself because she was now standing behind the counter at the register. She did walk in with a purse and I don't recall if she put it away at this moment but I do know at 8am when the doors opened up I walked straight to her counter where she was still standing having a non work related conversation with staff. She was totally aware of me approaching them as she provided me with excellent eye contact. I allowed them to finish their sentences before I again stated "excuse me ma'am" and she replied with "Yes" in a sarcastic manner. I proceeded to say, "I felt it was very rude of you to shut the door n my face when I was trying to get your attention" she replied "oh well I'm having hearing problems in both ears" I found this strange because the co worker she was talking with had a softer lower tone than me and the knock on the door. It seem she heard every word she said but states she couldn't hear me. So I replied with ok I'll take that but I know you seen me even if you couldn't heat everything I said .. I know because you stare right as me while shutting the door." she once again in a sarcastic tone said "OKay" i proceeded to explain to her how upsetting it was to be handling in such manner and gave her advice to be more approachable and receptive to helping ALL customers not just once's who look like her. I explained to her in an upset but respectful tone that her actions makes me not want to be so respectful and that I'd be wrong if I wished bad on her or said some not so nice things Again she replied with an sarcastic "Okay" so I walked off before I acted out how I was truly feeling at that moment. I approached another staff and asked for a manager and thats when they told me she was the manager on duty but she has a boss as well named Chris and to reach out to him. While doing my shop for a phone charger and Harry Potter book collection (total was over 100 dollars by the way) I walked into a gentleman who had a tag that said Chris. I stop him on his tracks and asked if he was management. he did stop and listened to what I had to say.. but informed me that he and the company can not do anything about it as she was not on the clock to he knowledge. I told him I don't think it should matter if employees are on the clock or not once's they touch the premises wearing their uniform they represent target and should conduct themselves accordingly. I explained that although I stop to chat with him I would still be leaving reviews all over and still contacting corporate regarding this morning run in because I know verbal communication only goes so far! He replied with a simple okay. The only reason I'll continue to shop here is for immediate needs only because it's the closest to my home. Besides that I will start spending my money else where and I suggest others do the same!
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March 2024 by Jacob M.
The workers just kicked me out for wanting to use the bathroom. I've spent thousands of dollars there. I'm not impressed.
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February 2024 by Steve M.
It's never been my favorite target, but it is the closest one to us. This store has always done a bad job with stocking clothes for certain sizes. Over the last several months they've continued to make this store more and more hostile to shoppers, and I'm about done. The latest is eliminating self checkout, without providing adequate cashiers. If you want to compete against online retailers, you need to make it a good experience to come in the store, and this target is failing at this right now.
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February 2024 by blong her
It's good
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February 2024 by Amanda Jensen
Visited the makeup isle this morning a little while after opening and it looked like a tornado blew through there. There were empty item boxes on shelves, etc. All the items I was looking for were not on the shelves (even though the items were listed as available in store). I don’t think I will be stopping by here again for makeup. Id just say go to the big makeup stores if you can afford it. This is ridiculous and gross.
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February 2024 by N B
This store shelves are always empty. Management not order products.
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February 2024 by Wayne G.
It's a nicely managed store. Being from the east it's odd to see toothpaste, laundry detergent and such items locked up. This state has unique issues.
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February 2024 by Tia B.
We have sat in the men's section for over 20 minutes have talked to about 3- 4 coworkers to get inside a locked cabinet for underwear and still have yet to receive service. Worst target I've ever been to!!!
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January 2024 by Sandi Rogerz
Excellent baby selection
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January 2024 by Kara D.
I don't live far so I pop into target for everything! I recently met Brandon and he is so wonderful! I now find myself looking for his line to get into when I do see him. He's a good one.
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January 2024 by Amy Comlosan
Great people! Easy to use!
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January 2024 by Randy Taylor
Good service reasonable pricing but they do not use the better blends routinely like sumatra, Verona they use Pike's place too much which does
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January 2024 by Wendy Faubus
I don't know what's going on at this target location lately, but... drive up pick up employees are rude and slow. I waited over 30 minutes last week and when I finally got the attention of 3 employees, they were rude and said my order couldn't be found (even though I had a pick up code). I had to place the order all over again. No apology whatsoever like it was my fault. Also why is their produce rotten and moldy? The refrigerator system was in and out for some time a while back and the milk was sold sour! It smell like poop in the back where refrigerator is! They act like you rotted your own food with their snarky comments. ... Also, The zippers on Target brand clothing are cheap and break quickly. Lately, I've had more negative experiences at this location than positive. Other locations are much cleaner, the people are friendlier, and they give you better customer service. It's a shame! Come on Target... get it together. Also Target reps on line barely speak English and you have to communicate like a kindergartener to get your point across. 5 minutes in between every question. I'm not a Karen lol I'm just angry. I expect better from Target.
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January 2024 by Michael W.
This Target is usually my favorite store in Sacramento. I shopped here at least 2-3 times a week back 10 years ago. But a lot of things have changed since 10 years ago at Target or in this Target store. I still shop at this Target. But no more than once a month now!One of the changes Target made is they remove the garden center. Also, they sub out the pharmacy department to CVS. They don't have any specific items made for and available to Target only. The items they carry are very similar to Walmart but more expensive!Of course, they have a much better looking store after remodeling a couple of years ago. The sales floor is very well lit and always looks very clean. The merchandise is also much better organized compared to Walmart. Shopping at Target is more enjoyable.The last thing I have to mention is Target locked up some of the shelves. Yes! I know why they have to do that! But it doesn't mean I want to spend the extra time waiting for one of the employees to come to open the lock!
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January 2024 by tony G
Target is such a shell of its former self. It’s really sad to see the sad state it’s in. Everything locked up and missing half its inventory in the men’s care section. They literally had one type of cologne out of 20 or so. I used to really enjoy shopping here and just spending my sweet time looking at stuff but I’d rather just shop on Amazon at this point. I guess that’s where the future is headed anyway.