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October 2023 by Angeline H.
This place is no good not professional. I was referred here. I spent over $1200 here. The dresser I bought was wrapped in the store and was told it's all there. When the delivery guys brought it. They dropped it going up my stairs I looked at them and they just picked it up and came up. Didn't say sorry . After they left I noticed there wasn't a drawer handle on the bottom drawer. I couldn't catch them. I called multiple times and couldn't reach anyone. I came by many times Oscar you lied to me and kept telling me you ordered a drawer handle never called me back nor answered my csll. You Even told me you are not trying to scam me. You actually told on yourself. I brought my son with me and my receipt.. I will never shop from you again nor refer anyone. Even the person who referred me will not again. You need to be shut down. Star rating 1
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June 2023 by Desean Atkins
Great customer service and product
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June 2023 by Johnny Panis
Entrance was a bit odd, you have to enter thru Curran Ave. had been shopping around for a specific Ashley Furniture bedroom set. Oscar was able to order it and deliver as promised. Saved me $900.00 from other locations on same exact items. I will be referring Oscar to all my friends and family. DO NOT PASS ON DOING BUSINESS WITH OSCAR! His furniture knowledge was A+.
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June 2022 by De’Ante Whitaker Sr (De’Ante)
The workers and owner are discriminatory people I came in here and received no help for at least 45 minutes once someone did come help me they tried to get me to buy items I told them I did not even want. Clearly they are sales people only here to get what they can out of you for their commission they have no respect for people or customers I do not recommend ever coming here
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June 2022 by Cynthia Williamson
HORRIBLE CUSTOMER SERVICE THE OWNER OSCAR WHO HAS RAN THIS BUSINESS FOR 18 YEARS DOES NOT CARE ABOUT HIS CUSTOMERS AND COMPARES HIMSELF TO WALMART. HE WILL SELL YOU A BROKEN ITEM AND BLAME IT ON YOU ALL WHILE HIS EMPLOYEES ARE DRINKING ON THE JOB DO NOT BUY FROM HERE
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June 2022 by Andrea Sanchez
HORRIBLE CUSTOMER SERVICE . they will sell you broken furniture and won’t replace it & blame it on you / They obviously don’t care about having returning customers . They will also issue NO REFUNDS . Please go elsewhere to spend your hard earned money
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June 2022 by Cynthia W.
This is a bait and switch company they do not care about you or what they are selling you they just care about their commission and will text you and talk to you crazy but then online will respond like they did not do anything wrong. Very unprofessional I 100% do not recommend buying anything from here
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April 2022 by Brandy M.
I bought a couch set, (sofa and loveseat) the Sofa had broken wood and the fabric was ripped on top. I called them, they said they needed to reach out to Ashley furniture store in order to know the next steps. I had to continue to call them to see if there was a update. I received one update indicating because it's COVID, Ashley furniture store hasn't received any of the sofas that I brought from here, so they were waiting to see what the manager wanted to do, as In get me another sofa when they got them back in stock, or refund me my money. I waited a few months before calling back because I understand covid had things backed up. They told me to email pictures of the damages and I did they just told me to give them time. They never ever reached out to me after a last time we emailed. I call they don't answer, I leave voicemails they don't answer. Do NOT do business with them. They are unfair and do not follow through.
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March 2022 by edith g.
Do not buy here I think they deleted my last review so I'm leaving it again!!! I ordered a $1200 IMPRESSIONS VANITY set the "MIRRORED" style, and instead they sent me this plain white one! Which costs about $500 less than the one I paid for! They never did anything to fix the problem except tell me they were dealing with family issues like I care cuz I don't I just want what I paid for or a REFUND FOR THE DIFFERENCE!!!!!!! You guys know who I am Edith gonzalez. U have my email and my number!
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February 2022 by Fabe H.
Worst spot to go to DO NOT COME HERE spent over 2k here cheap a** bed frame I had to reinforce myself bcuz it sucked horrible customer service by the guy. My bed drawer was broken and they guy kept making up excuses on why it wasn't getting fixed this place sucks and the guy does not no how to run a business !!!! Go somewhere else don't waste your money !!
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September 2021 by Jeff M.
This place is trash my mom bought a bed paid for delivery and for it to get set up . Here bed was suppose to be here the next day. The bed never showed, I called no answer had here leave multiple messages no call back F this place . Don get a thing here
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July 2021 by Nathan P.
Poor reviews prevent me from going back to the location. Specifically, poor reviews about the owner. It's one thing if the staff isn't good, but to see reviews about the owner completely turned me off. Not to mention the verbiage they have in their contracts. 75 bucks is a fee to pick up yourself? You've got to be kidding! I can tell this isn't a place that values business or cares to get returning business. From one business owner to another, do better. Change your business philosophy or you won't do any better than "get by!" I peeped in because I'm in the market for a new family room and master bedroom set up. Service was poor so I didn't bother to stay. The next place I ended up received my 21,000 cash for what I was looking for. Ashley furniture is where I wound up and where I spent my money because of the service. I'm still in the market for a few big things but you can be assured, this place won't see a dime of it. And I'm almost certain, they could ld care less. Why? Because they don't value customer service. Keep it up guys! And people like myself will continue spending money elsewhere.
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May 2021 by Turtle Temptations
Great place great prices, awesome delivery provided!
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April 2021 by Leo Wheeler
This was my second purchase and delivery with the Furniture Spot. I can’t tell you enough how happy I was from beginning to the items being delivered and set up. The prices are very fair and the service is a throw back reminder to me of the days when getting personal attention was the norm. I am sorry I cannot remember the names of the very young men who delivered and assembled my furniture but they were fast and efficient as well as courteous and respectful. You will be disappointed with the Furniture Spot and I recommend them highly for your next furniture purchase.Leo Wheeler
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February 2021 by daniel farias
Great customer service. Great communication
