U-Haul at El Camino Ave offers a range of moving services, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage solutions. Customers appreciate the helpfulness of the staff, particularly Jennifer, who has been noted for her kindness and professionalism. Many reviews highlight that the process for renting is straightforward and efficient, with staff providing valuable assistance in choosing the right equipment and supplies. However, experiences can vary. Some customers reported issues with service from specific staff members, leading to frustration during their rentals. While there are complaints about the condition of equipment and the handling of returns, the management’s response to concerns has been positively acknowledged. Jennifer's follow-up after negative experiences has helped restore customer satisfaction for some, showcasing her commitment to resolving issues. Overall, while the U-Haul at El Camino Ave has received a mix of reviews, many customers recommend the location for its rental options and the helpfulness of certain staff members. It is advisable for renters to document the condition of vehicles upon pick-up to avoid potential misunderstandings during returns.
No improvement necessary! Great equipment. Great staff. Availability choices are always great. The greatest prices in town! U-Haul is the only way to go.
November 2025
Always an excellent, professional experience with Uhaul in Sacramento.
November 2025
I always have an excellent experience with Uhaul, personalized to my needs.
