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March 2024 by Soffia Beauty
I do not normally right reviews, but these people are rude and no nothing about customer services. They will take your money and will not provide the services they are supposed to provide.
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March 2024 by Catrina Garcia
Excellent customer service!!
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March 2024 by kut9393
Always awesome help in the store Alejandro, Makai, Xavier, John especially when I barely make it before closing.
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February 2024 by Margaret Ajayi
Fast friendly and efficient. Xavier was very patient and knowledgeable
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February 2024 by Austin M
The young man who helped me was very polite and professional. The girl, Hope, made a snarky backhanded comment which was very unprofessional.
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February 2024 by victoria Taylor
?I LOVE THIS PLACE! Fast, friendly service. No matter what I need to ?mail, they have ?me covered, inexpensively & w a genuine smile. Super location, next to ?Starbucks, ? Schools Credit Union & 31? flavors ice cream. They lean into good customer service & I like the "bright" blue shirts they wear. I love feeling "welcome", w/ their SUPER smart, fast employees.Check it out, you will LOVE this place too. Only a few parking places, but, I ALWAYS get one right out front. 5stars for LOCATION, LOCATION, LOCATION
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January 2024 by Jasmine M.
I have the same complaint as a previous commentor. I came in to ship a return and sent them my label via email. I asked the clerk to print my emailed label but they told me that I had to pay money to rent the computer to print out my label. instead of paying for just my items to be printed out, which is less than a dollar at other UPS stores, I had to spend 3 dollars to rent the computer, then paying for my prints. Other UPS locations will print your emailed documents, so I will definitely not come to this location location ever again. The parking at the location is difficult as well. The spaces are small and it’s a very busy parking lot so it’s just not convenient at all.Go to the UPS on Del Paso Rd. It’s not too far from here and they will let you print your label by emailing them.In fact, as a business owner that is constantly printing and mailing while traveling for work, this is the first UPS that doesn’t print emailed documents, so I recommend to avoid this one all together.
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January 2024 by Daniel Sorensen
You're a shipping company, you need to have a better way for customers to print a label.I had a return that came with a pre-paid UPS label. The UPS store said they could not print the label for me and the only option was to rent their computer for $3 per 5 minutes and then pay $.50 to print the label from there. I asked if they had an email I can just send it to, to only pay for the cost of printing the label, and they said no. Every other print and shipping company has an ability to print a document from email or phone, but apparently not UPS. I'll go to your competitor across the street FedEx and print the label for $.20 and then come back to drop off the package. I won't be shopping at UPS for anything until you fix this ridiculous limitation.Staff were friendly, even if they couldn't do anything about it.
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December 2023 by Tapotree Khan
Hope helped me with my package return. She’s so sweet!
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December 2023 by Fariya Anis
Xavier is a rockstar! Super professional and helpful.
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December 2023 by Rebecca Bowers
Xavier was incredibly helpful. I had several returns with different directions for each. He made the process smooth and painless. Much appreciated!
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December 2023 by Priyanka Tandel
Alejandro was such a great helper! He helped me print my birthday invitations and was very kind with explaining the costs of everything.
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December 2023 by Erika Rodriguez
Alejandro was very helpful when trying to return a tree. He found the ideal box to package it.
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October 2023 by Brian Joksch
Alejandro is super friendly and inviting whenever I enter. Appreciate his attentiveness to those who walk in and his great attitude!
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October 2023 by Xavier Vargas
Alejandro was nice and it was easy to talk to him and get things done, quick and simple.
