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February 2024 by Zohra No
They missent a Priority Mail package I was waiting on.
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January 2024 by Synergy Melts
Only one person can do money orders at this entire location so when they're gone good luck. Just go to the one on Alhambra
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December 2023 by E B
This post office is incompetent at best and stealing mail at worst.Blue Cross sent me something via certified mail and I wasn't home to sign for it so they left a note saying 'sorry we missed you'. I scheduled a re-delivery, and then I was home ALLLLLL DAY the day of the delivery and it never showed. I filed a report and they called me and said they could redeliver it to my work because my work is in the same zip code. Well, once again, it never showed. I'm annoyed because this is CERTIFIED MAIL and there is usually something important when it's sent by certified mail. Now, it's right before Christmas and I have to try to figure this out when all this stuff is going on. I am so sick of the incompetence.Edit: after business hours, someone from there called me and left a message (phone was dead from being on it with USPS all day!) Saying "yeah my mail carrier delivered this so I closed the request." Are you kidding me? I guess I will report it as stolen and maybe something will happen.
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December 2023 by Char Matranga
Came in on a Saturday, line was almost out the door. I waited for probably 30 minutes which is understandable during the holidays. Got to the front, finally my turn, and they saw I had 6 certified mails, and told me they didn’t have time for that and that it would take too long and told me to come back another day, and then saw the next customer. Huge waste of time and a major disappointment.
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July 2023 by ktzpawz
Did you know that you can get $1 stamps at the post office? Did you also know that stamps cost .66 cents now? First time I’ve purchased stamps as an adult and these are all new to me. They also have a machine that does a lot of the functions as the staff. So if there’s a long line and you can’t wait…you have options. There is a young gentleman that helped me that provided clear and concise instructions which helped solved my issue. He was knowledgeable and patient. Best customer service ? Thank you!!
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July 2023 by brandon henderson
Not good! I came to this branch to return a wrong item purchased from ebay. I received this same item a few days later. The postal clerk was lame!
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June 2023 by Tula Morris
Terrible! They seldom answer their phones. The mailman delivered my mail regardless of the mail hold. Had to call USPS 800 number several times from overseas because the mailman started delivering the mail in the middle of the hold period. They held the mail for a few days then he started to deliver the mail again. Had to check my cameras everyday.I specifically stated I would pickup my mail at the post office when I returned. So what did the mailman do? He delivered all of the hold mail and dumped it on my porch the day before the hold ended.The mail consisted of visa statements, bank statements, insurance information and other important documents. On the porch! Really???I'm very lucky the mail was not stolen.I have filed a complaint with USPS and am waiting to be able to speak with the mailman and his supervisor. I want answers!!!!!!!If I don't get answers, I will contact the USPS Inspector General.
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June 2023 by T. G. M.
Terrible! They seldom answer their phones. The mailman delivered my mail regardless of the mail hold. Had to call USPS 800 number several times from overseas because the mailman started delivering the mail in the middle of the hold period. They held the mail for a few days then he started to deliver the mail again. Had to check my cameras everyday.I specifically stated I would pickup my mail at the post office when I returned. So what did the mailman do? He delivered all of the hold mail and dumped it on my porch the day before the hold ended.Want a laugh? There was a note on top of the bundle of mail stating the end hold date and that the customer would pick up the mail at the post office.The mail consisted of visa statements, bank statements, insurance information and other important documents. On the porch! Really???I'm very lucky the mail was not stolen.I have filed a complaint with USPS and am waiting to be able to speak with the mailman and his supervisor. I want answers!!!!!!!If I don't get answers, I will contact the USPS Inspector General.
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May 2023 by Caroline R.
I came in today with my boyfriend because we are moving and need to change our address (forwarded mail). We were helped by a younger man in his 20s, maybe 30s. I should have gotten his name! He was extremely helpful to us and very polite. We really appreciate your help today! Thank you.
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April 2023 by Michee Mande
Don't even bother trying to call. You WON'T get someone on the phone. At this point, I'm sure their phone number is purely decorative.
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January 2023 by Ryan Brainard
Travis was great! Got in just before closing and he helped me mail something international and another expedited without complaint.
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December 2022 by Jordan Cabotage
The people are nice and the line always moves fast.
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October 2022 by Keira Pierce
Jessica helped us here and was so lovely and helpful. She helped multiple customers with a smile and made our experience to the post office a great one!
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September 2022 by Ash K
they removed my last post with in a 10 min span of reporting problems, I went to re right and edit it to find out its been deleted dont worry though I can keep this updated SO post office might have been actually opening our mail since our door is shut and locked so we will be filing another report PLEASE DONT TRUST THE SACRAMENTO POST OFFICE TO DO THERE JOB CORRECTLY THIS IS THE 2ED TIME OUR MAIL HAS BEEN RIPPED OPEN BY SOMEONE OTHER THEN THE PERSON INTENDED WHICH IS AGAIN A FEDERAL CRIME
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July 2022 by Reese Martin
The people here are amazing but the AC is nonexistent ! Please turn on/up the AC at this location
