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January 2024 by Tim
No one answering the phone during business hours
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July 2023 by Jesus G.
Don't go to this place the lady in front desk is a d***ck with everyone and she also wanted to make me pay cash for a letter that I had stamps for and well knew I didn't have to pay any for it, it's weird how it had to be cash probably trying to stash that money!!! Hopefully my letter doesn't get "lost" since she looked really mad about me having my own stamps crazy
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May 2023 by Elizabeth F.
Second time coming into this post office and I love it. Area is kinda sketchy, it's located next to the Vivi's so it was hard to locate at first. Once inside it's open and staff greet you immediately. Never any lines to deal with so maybe I'm just lucky . But I always know that if I need to go in there to send something off it'll be a breeze coming here. Thank you to the young lady that always has a smile on her face and works efficiently.
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April 2023 by Vida X.
How are you not going to have a Dropbox at an actual post office. No slot anywhere. This is an extremely poor community and is why you do this to us. Shameful.
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April 2023 by Antonio Alarcón
Long lines. Whenever we go we just need to get a letter and a stamp, but always end up waiting.
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March 2023 by Mrs. L
You already know if I could give them zeeo stars i would. So 3/22/23 I went in to try and replace my money order that my puppy chewed up. I went in with original receipt and I was told by Carla whom says she's a manager. I was told by Carla that there was nothing to be done and I was out of 500$(the price of the money order). I asked for a supervisor and Carla said it was just her there and the supervisor was in a meeting. She never looked to see if the order had been cashed or even got on the computer. The clerk forgot someone's package while I was inside she asked me of I could look outside to see if he was still in the parking lot because they realized he had a package after all. Their tacky here and theyl clearly hire anyone and don't train properly.
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March 2023 by Terri Duarte-Sperr
The hours could be longer other then that they are us postal service, what can you say??
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February 2023 by L
Taking care of business at the DelPaso Heights post office location. The environment is professional, organized, and outstanding customer service. Everything in a large post office but, scaled down. The line goes fast with the knowledge and kindnedness of the postal worker.
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December 2022 by Hans Van Vliet
This was on 12/19/22 . Walked in and asked for shipping labels, they were out so was told to write on box. Ok, did that but she had me redo it because the location on the box was wrong. Ok and then she rung me up for $55 shipping when I shipped to the same address and the same package at the same speed as last week at a different post office for $18. Went back to that post office and they were shocked that the girl at the post office off Raleys Blvd rung me up for $55. Sending a complaint to the USPS, that girl either wasn't trained correctly or she was just negligent in what she was doing. Some post offices are great and others like the one off Raleys are horrible, the rating says it all. DONT GO HERE
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August 2022 by Brenda Mosley
The quality of business has went down at this location after the retiring of long-term employees. The parking is horrible there is only six parking spaces. If you stop here you better have 15 minutes to wait.
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June 2022 by Victoria Little
Parking is horrible, building dilapidated and disgusting, employees are rude. I felt dirty just being in this building. An absolute shame that this is what we have to deal with for a post office. Pathetic is an understatement.
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May 2022 by Gohan Kong
Usps charge an arm n leg for next day delivery n it took 3 day to get here at this office n try to pick it up cus it was live bird n they still told me to wait till the lobby opens they need to understand that with live animals time is of the essence
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November 2021 by Andrew Mark
In general just poor customer service especially with their mailman who go out and deliver mail they can’t help with questions or give answers too straightforward questions.
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November 2021 by Princess2017 F.
ZERO ZERO ZERO Stars!!!!!!Worst worst post office in california so many mails of our get lost , rude customer service one of my letters I handed to a lady at counter never got sent out who is the manager ? Worst service people losing letters not getting delivered it's ridiculous awful unprofessional post office!!!!!!!!
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October 2021 by Rick Updegrove
Waiting for a package for weeks, when you finally arrived I rushed out the door and forgot my mask. Super helpful staff gave me one when I explained... Thank you!
