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September 2025 by B Jo
I received the absolute worst treatment at this location. The staff member, called “J”, told me I had to pay package price to mail a letter that just contained a card. In addition to being passive aggressive and rude when I asked how much the letter would cost, he just answered “I don’t know, five six dollars?” There was NO ONE in line so there was no reason for him to be so rude and dismissive. The postal service keeps declining- I wish I had a better option than having to go with FedEx instead and pay a fortune to mail a normal envelope.
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September 2025 by Der Savanhna Xiong
If I could give -10 stars I would. They have been consistently not delivering my packages and mail. I have to call customer service just for them to tell me they can’t do anything about it and I would have to wait and see IF it will get delivered. WTH?? This office or any office never picks up their phones too…like???? So frustrating.
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July 2025 by Danil Pie
Very rude employees, terrible customer service.
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July 2025 by Michelle
Don't go here. These are the rudest clerks I've ever seen. Trying to do a change of address. The woman was so rude and so mean and so unhelpful.
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July 2025 by Denise
They Steals Any packages or Letters with Card
This USPS’s staff CONSTANTLY steals all my packages , any mail with a card in it such as bank card or government issued IDs.
As soon as my package or mails with card go through this USPS, it will go missing. ( I can see the tracking history , the packages or mails were delivered from the Sac regional distribution center successfully, but once they reach this USPS, it goes missing. Even there’s a tracking number, they still dare to steal it!!
So I had to pay $70 for a PO Box at a different USPS and I had no more missing mails.
I’m reporting this USPS to the regional headquarter and I’m reporting all the supervisors in this USPS because they are tolerating such crime,
I’m hoping to get all involved staff and all supervisors fired from this branch so they can assign new staff who has better disclipine. If regional headquarrr doesn’t work on it, I will be reporting them to the Sac post master. I will not let it go because they forced me to pay $280 a year for a PO Box.
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July 2025 by Josh Johnston
Staff has been nothing but friendly and helpful. I’m happy this is the closest post office to my house.
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July 2025 by Jessica Garner
Why am I paying such a high price for a post office box that I can't get access to over the counter when I accidentally leave my key in another purse? Surely something, in the year 2025, should be in place to address Situations like these that come up.
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June 2025 by jesus guerrero
They’re rude and closed during business hours
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June 2025 by Randy CAT
Drive up mail box ….. no need to get out of your vehicle to drop off mail👍🏼
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June 2025 by Bezhan Mohammadi
My order didn’t receive to me, they just telling me we can’t do anything and that’s it !!! I also paid $110 for nothing.
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September 2024 by Saleh Mjaidri
They are disgusting.
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August 2024 by DAZZLE M PERSIANS & EXOTICS
I have never experienced or seen such rude behavior from the workers at this Post Office. One lady was actually mean to a customer and her supervisor just snickered.
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August 2024 by M T
FYI - There are no passport applications here anymore... Go to the Passport Office at 2000 Royal Oaks.
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August 2024 by Med K
I forgot to ask the name of the shaven-head guy at the delivery window. He made my day today. I have visited this office a couple of times due to change of address not working and a package missing but he addressed them all at once. Thank you man. You’re great
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July 2024 by steve smith
the supervisor at the walk up window(mail on hold etc) went way above the call of duty to help me get my mail. much appreciated.
