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February 2024 by Anna
THE best towing company I’ve ever experienced. Honestly I wouldn’t call anyone else when I need help. We were in a terribly muddy situation, stuck with a big rig. They got it DONE! And with professionalism and kindness. 5 star ALL THE WAY.
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January 2024 by Russell Jordan
Had a tow scheduled through my insurance with this company. The driver called me to confirm the address and told me he would be there in “10 mins”. After he didn’t show up in 30 mins I called back and they told me the driver “accidentally went to the wrong car” and it was gonna be two more hours. Again, the driver confirmed my location over the phone and said he was on his way. I honestly can’t even comprehend that kind of incompetence, but this company embodies it.
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December 2023 by Jorge Dell
Bad Experience and not professional to provide service, the Dispatcher left me waiting for 4 hours and wasn’t capable to be honest to let me know his company wasn’t able to provide me with the service. If you hire them make sure you ask them to give you their word if they can pull the job for you. That way you can get another company. Don’t Recommend
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October 2023 by Usman Haq
Valley Express came to the rescue after I was let down by my insurance. Very quick and easy working with them and I will definitely call them for my next tow ??Services: Battery service
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October 2023 by Amber J.
A bunch of con artists and crooks! They will overcharge you so you can never pick your car up and they will resell it for high price. Don't recommend these scumbags.
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July 2023 by JessicaNicole P.
Chris is amazing! Arrived earlier than he estimated. Took great care to communicate with us throughout the whole experience. Worked so hard in Sacramento's 104 degree temperature. Took great care of our vehicle and was able to drop it exactly where we needed. Even advised what might be the problem. Great guy, great service. Definitely recommend!
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April 2023 by Regina A.
I lost my car key and was unable to locate it for approximately three weeks. I called triple AAA and a second towing company. Both towing company's tried but we're unable to assist me. I called Valley Express Towing and spoke to the owner Haseeb. He stated no problem. In less than an hour my vehicle ( a 2500 ton Mercedes Sprinter) was on a truck bed. I would like to say thank you to Haseeb and Juan for their help.
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April 2023 by Stacy Moffett
After my insurance company failed me with the first tow company, Valley Express Towing was contracted to help me. Valley contacted me immediately. I expressed my concern regarding the size and location of my vehicle. The driver stayed in contact with me, arrived sooner than expected and was very helpful and professional. He made a really frustrating situation better simply with communication, it goes a long way.Thank you.Service: Special vehicle towing
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March 2023 by Michael Small
Great customer service, never happy about having to get a car towed, but if i have to do it again I'll call them first.
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July 2022 by Kayla S.
I recently had my custom Harley towed and they did a fantastic job. I was worried about scratches or the bike being dropped, but they have motorcycle experience and handled the bike expertly! They were able to secure it quickly and get it dropped off at the shop within the hour. They were also extremely funny and easy going and made the experience much better. I'd recommend them to anyone needing a motorcycle tow.
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February 2022 by Michael S.
My driver came out and helped me out with a tow I had unfortunately blew a tire on the freeway and was pulled over on the side of the road. He didn't waste no time and got to work. Very friendly and reliable.
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July 2021 by Michael P.
Deserve a 0. Called our insurance company & the goon squad here accepted the job 3 hours later still nothing, they never answered their phone & the mailbox was full. In the end they never showed up. Thank god a real tow company arrived15 min after we canceled. If these guys accept your job do yourself a favor & cancel it, call your insurance company back & get another company.
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February 2019 by ThePainfulTruth -.
Last week I had a blowout on the freeway in my company's van. It's the first time it's ever happened to me and it was actually a pretty scary experience. I was lucky enough however to have a wonderful helper, Chris to help me. He was very professional, humble and very caring. I couldn't ask for a better person to help me in a time of an unfortunate accident. I highly recommend Valley Towing and hope you give them a call next time you're in need of some road side help. Thank you again Chris for helping me out that day. You were a God send!
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January 2018 by Simbus23 W.
Fast and courteous. Locked keys in our car while the car was running, was referred to these guys and we had our keys less than 20 mins from first placing a call to them. Very fast and courteous response, they were also reasonably priced. Would call again or recommend to a friend.
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November 2016 by Queen B.
Scott promptly came out and addressed my dead battery. He was quick, knowledgeable & courteous! I'm definitely adding his contact information.
