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November 2023 by Sebastian Vazquez
Great customer service! Very informative and would definitely recommend them to friends or family!
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July 2023 by D Campbell
Just got off the phone with David. He is awesome! I explained my paper jam problem with by Brother MFC and he diagnosed what was really wrong, right over the phone. He could have come out to initiate a repair and even quoted what it might cost. But he suggested we try a few things first. Turns out it was simply a settings problem and no repair was needed. Can you believe it? When the time comes for a real repair, I'm going to call David. Thanks.
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December 2022 by Lydia Olson
Could not recommend Dave more highly. First, he comes directly to you. He was right on time and was great at communicating. Most importantly, he quickly diagnosed the issue with my laser printer (turns out, I had one bad drum and one bad roller; don't know how I ever could have figured that out on my own as they were both new). He walked me through his diagnostic process, quickly fixed the issues, and gave me guidance on the best options to purchase replacement parts in the future. And, his price was less than I'd been quoted from multiple other places where I would have had to bring the printer to them. My printer works like new again!
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November 2022 by Michael D.
So I had an auto document feeder problem on my copier with jamming. I couldn't find the jam so I reached out to see what it would cost to be repaired, or if I should replace it. David responded that the repair could be too costly depending on what was wrong and advised me to manually feed card stock through the adf to see if it would clear the hidden jam. It worked! Nice to run across someone who is knowledgeable and honestly helpful. If I ever need a repair, I will certainly have Dave do it.
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November 2022 by Liz M.
I haven't even used their service yet but Dave at Vanzebo spent almost 10min on the phone discussing my laser printer problem and suggesting options. You rarely get help like that these days and I'll definitely use his service if warranted.
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June 2022 by don Sherrill
I was very impressed with David's knowledge and professionalism. After I told him the printer's symptoms, he referred me to Google for possible videos for guidance that might help me reset the printer and allow me to further diagnose the problem. If following the video instructions and cleaning the print-head several times, he told me that if the problems still exisited, he would recommended that it would be more economical to purchase a new one at Costco rather than repairing the old one.After asking me how I used the printer, he suggested the model that he felt would work best for my case.I would trust him for any future problems I may have.
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June 2022 by Arash Rosta
Very knowledgeable and honest business. Highly recommend for all your printer repair and needs!
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May 2022 by Rick A.
David came by looked at my old Samsung printer and diagnosed the issue quickly. He was very thorough and knew the product well. He was on time and very pleasant during his visit. I will absolutely recommend his services to my friends and neighbors.
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April 2022 by Kant D.
Very quick and excellent service. David came out and fixed my color laser printer of a very bad paper jam cause by iron on paper my daughter loaded to make TV shirts. David was very honest and told me it may not be possible and that a part of the printer may have been damaged by that type of paper. He said the cost of the repair maybe as much as buying a new one if he needs to replace the part. I insisted on taking a gamble on the repair as David sounded so knowledgeable and that most companies would just have did the repair without trying to talk me out of it. Less than an hour of working on it David was able to repair it and my printer was saved. HIGHLY recommend Vanzebo Laser!
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April 2022 by Annie T.
Excellent service and very prompt. David is very good at answering emails and calls in a timely manner. Clear answers to questions and the problem is fixed without issue. Highly recommend.
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April 2022 by Linda Amelia
I called David because of the fabulous reviews and David discussed what might be wrong with our printer and advised us to get a new one. He even recommended one that we should purchase which we did. We will get our supplies from him and call on him for service if needed. David takes time to talk with you about your needs and we really appreciated his honesty . This guy is awesome and we highly recommend his company.
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January 2022 by Bibi Arts
Thanks DavidYour very helpful.
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June 2021 by Jennifer B.
We called to get an estimate for our at-home printer and received amazing customer service over the phone. Highly recommend.
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May 2021 by Janet A.
David was on time, friendly and patient. He explained what he was doing and why as he worked on my printer. Bad news, my 8 year old printer couldn't be repaired. I checked online and for same make/model, the cost was prohibitive. Good news? No charge! Thank you, David! I will definitely recommend you.
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February 2021 by Anna-Marie E.
They were out within two hours. He explained what was wrong with the copier and because we had put oil on a paper it pretty much ruined the copier. He was here for over an hour and was so helpful. Definitely will use them again.
