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November 2021 by Jerri K.
Lou Mejorado, Premier Banker, is a great resource in this Wells Fargo branch. He is professional, kind and patient in working with Wells Fargo clients. I've worked with him twice and am very thankful for his assistance. I highly recommend meeting with him if you have special needs in managing your Wells Fargo accounts. Thank you Lou!
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November 2021 by Lizz H.
This review is all about the service! And it is excellent!This particular Branch is near my dentist office and my favorite Wild Birds Unlimited Store so I am in the area every now and again. Last week I happened to be in that location twice on two separate days. And on both of those days I had banking issues which needed attention. The customer service I received during both transactions was great! It is always such an added bonus when you have to conduct business and receive professional help AND a genuine smile. It just is!Daniel was so welcoming when I walked up to his station. The encounter was brief however he absolutely went out of his way to explain how I could do this same transaction online in the future. I truly appreciated that. And I did add a YELP TIP regarding Daniel's great service later in the day. I hope you saw that Daniel.Not expecting to be back anytime soon, I was! A few days later I was needing banking assistance again. I walked in kind of hoping Daniel would be there. And he was but with another customer. So my turn came and I was assisted by Laura (Hoping I remembered your name correctly because you did not have a card). So sweet! Again professional yet friendly and made my business so pleasurable. But this time she was giving me the TIP! We briefly talked about her nail polish because I made a comment how nice it looked. She told me about a product she discovered that has changed how long her polish lasts! Well...you know I wanted to hear that story:)! Thank you to both these employees for just being themselves! Professional, genuine and sharp! I am sure the Branch Manager is well aware what ''assets'' Daniel and Laura bring to work every day. Lucky to have them.Oh and that nail product? Review coming soon:)!
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July 2021 by Ethan L.
Waiting watching gals talking all off while we all just listen and wonder why we need do our transactions and care zero about there weekend
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July 2021 by Romio Tote
Bad customer service. They don't want to help, they also have a lack of experience in their own system. I ASKED for a service that was provided to me in another branch, but this location confirmed they can't do it. It is poorly managed.
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May 2021 by Aubrey R.
This has always been my go-to bank because it was always close to my home. This Wells Fargo Bank is right along Fair Oaks Blvd and Munroe St inside of the Lyon Village Shopping Center sharing space with a froyo shop and Peet's Coffee.I usually go to this bank if I need to issue out a cashier's check or money order to my landlord. All the tellers I've encountered always provide great customer service. The wait times here are usually short. I think the longest I've ever waited to talk to a teller was 10 minutes, but for the most part I'm out in a jiffy.As for ATMs, there's three walk-up ones, but this location is convenient for those who need to run a whole bunch of errands whether you're at the Lyon Village Shopping Center or the Loehmann's Plaza Shopping Center.