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January 2024 by Brendan M
Service is fine. Casual employees. Location is loud next to the Ford Dealership with consistent announcements through the evening. Next to freeway noisy but easy to leave.Room looks to be old and worn down. A/C unit has no functional buttons. Only on or off. Toilet seat has eroded in the front. Door has issues to be opened.Live-able if prices are to your liking.
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January 2024 by Dawn A.
Dirty, supposed "clean" towels on towel rack had feces smeared on them, toilet didn't work, many homeless wandering around property.
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November 2023 by Linda S.
Had to wait 3 hours for TV to be fixed would not stay again Had to call front desk twice and get the front desk in motion in person.
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November 2023 by Joey Boutelle
The staff at the hotel were helpful and responsive. The lobby and pool area were well maintained except for a lack of any pool towels. The most disappointing part was the bar and grill. It's one of the amenities offered, but it was only open for breakfast. We planned to stay and eat for all meals, but had to leave the property for lunch, dinner and beverages. We ended up buying things at the store and bringing them back to the room.Food & drinks: The full service restaurant and bar were not available.
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November 2023 by Angela Anderson
The staff was friendly. Our room was definitely not cleaned. We found a small white pill in our room when we arrived, and we kept finding long black hairs everywhere. The indoor pool advertising was a bit deceiving because the pool is basically outdoors, except for a small portion that is covered. There is also a homeless camp right next to the establishment. It's definitely not a family-friendly environment.
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November 2023 by Abdul Jabbar
A cut above the rest! Comfy bed,nice room but the fridge was under the tv in a cupboard so we used our cooler thinking we didn't have a fridge!! They need to tell their guests this.Our bathroom was buzzing all night like the fan is broken and can't shut it off. Also there is no continental breakfast or coffee except the one mini coffee maker in the room. I would stay here again if the location was better it's in business type area and a little shady for my liking. The staff is top notch and helped us with everything we needed. Thanks staff of Wyndham for your hospitality and great attitudes. It makes all the difference??
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October 2023 by Yagmur A.
I wish i booked somewhere else. The door key they gave didn't work second time after i went to the front desk and got the new keys, and it's so annoying when you had to go to front desk and ask your keys. Think about you are not able to enter your room even tough you paid how much they asked and you dealing this after you drove there and felt so tired. That's so annoying.The hotel... means they should have min requirements which including to be able to enter your room which will be your the most basic need when you book a hotel.Ps: the front desk guys is extra annoying by telling and mad at you to not to put your phone close to the keys.Stay away.
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October 2023 by Rob C.
Not only is this hotel dirty and unkept, My CCused for incidentals was somehow charged to the crowne plaza which this hotel use to be so now I'm having to spend time dealing with CC company. Warning don't stay there.
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September 2023 by Joe V
NASTY DUMP. Called from out of state. Got a guy with thick accent. The photos of this hotel are way out of date. The parking lot was empty. There were 5 staff smoking out front. Two men inside had there belly’s showing, one with a shirt so small you saw his hair belly button. Man on the phone was trying to book a room. Said it was right near Denio’s Farmers Market. That was a 15 minute drive East.
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September 2023 by Adrian Mosqueda
Ran down location nothing like advertised, broken doors with only one way in. Room was not recently cleaned as if it had sat empty for a while. No housekeeping to take out the trash or soiled linens while you stay. Less amenities than a motel. You can watch regular TV or pay a ridiculous price to watch a movie. Can't connect to your Netflix or watch on demand. Every plug in the room is taken unless you want to work in the bathroom. No climate control. Your options are off or on for the air conditioner. No guest service if your thirsty or need a snack you have to leave the hotel to get it. Customer service was friendly, but did the bare minimum. Even the elevator didn't seem very trustworthy. Not recommended.
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September 2023 by Jules
Do not stay here!For the money we paid for two night we basically got no accommodations. When we booked the room we booked a queen room and a two double bed room. They gave us two rooms with two double beds in each room. They fixed one of the rooms and gave us the queen bed we booked. Then the TV in the room didn't work. They did come promptly to fix that. The bathtub/shower sinks down as you step into it. It's an over lay bathtub, but you feel like your going to step through the floor of the tub. The lobby and common areas have no ac turned on for the guests. The wifi didn't work for half the time we were there, and when asked when it might be working again, no one knew the answer. The day before we checked out I acquired huge red welts on my body. Doctor later said it was bed bugs. I will never stay at this roach motel again. It's Marriotts or nothing for me from now on.
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July 2023 by Elana R.
Lovely staff. Very helpful and accommodating as we were sent to hotel by Delta Airlines due to forced landing by our plane. No problem accepting waiver and helpful with meal. Rooms Modern but would have liked some usb ports. Clean, good shower. Efficienct
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July 2023 by Alex Padilla
Stayed for a night, when arrived we checked in and were offered to chose the floor we stayed on, chose the top floor, might choose the bottom floor for convenience next time, we had a gathering to go to arranged a ride to pick us up, left my car at the hotel parking, area is not so bad , arrived back the bed felt great and the next morning we got up early to jump in the hot tub and pool before check out, the room had a fridge and a coffee machine, would stay here again if in the area
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July 2023 by Michaela Jones
This establishment got 3 stars because there are no laundry facilities, nor is the advertised bar/lounge open. It's important to mention that the restaurant is only open for breakfast and you have to pay for it ?. There are no 'DO NOT DISTURB' door hangers and my door was knocked on while I was trying to get some much needed rest. Michael at the front desk was kind enough to give me a Snickers bar since my sugar levels were rapidly dropping once he informed me the restaurant was not open. Within walking distance of restaurants, Chase Bank, Dollar Tree, convenience store and laundromat. For an OTR trucker, it's not the best choice for a stay.Walkability: Convenience store, restaurants, bank, and laundromat.
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June 2023 by sara
Comfy bed,nice room but the fridge was under the tv in a cupboard so we used our cooler thinking we didn't have a fridge!! They need to tell their guests this.Our bathroom was buzzing all night like the fan is broken and can't shut it off. Also there is no continental breakfast or coffee except the one mini coffee maker in the room. I would stay here again if the location was better it's in business type area and a little shady for my liking. The staff is top notch and helped us with everything we needed. Thanks staff of Wyndham for your hospitality and great attitudes. It makes all the difference??
