Xpert Tax & Financial, LLC

Most Recent Comments

• January 2024 by Lisa Brown
  They allow you to make your own tax documents and bring them in even if they’re fake they don’t care they’re not a buying by IRS rules they need to be shut down. I went in there with fake paystub and told them they were fake and they still took them saga is not to be trusted they’re doing a lot of fraudulent stuff inside this building on Mack Road in Sacramento, California
• February 2023 by thr33wayz Baker
  I've did my taxes with them over 10 years very professional and competent
• August 2022 by Havan Temesghen
  This business is efficient, thorough, and care for their customers.I highly recommend Xpert Tax & Financial services!
• May 2022 by Zhenya deBrum
  I never leave reviews BUT thought i should share this info. My boyfriend and i went so he can file his taxes here. Now his refund status said money was sent, But when we went to the office in springdale, AR they were closed. So we called their ofc in sacramento n they said springdale ofc already closed for the year. They have no info on who filed in the springdale ofc so they can't help us. I asked them how do i reach the people who worked in the springdale office, they said i can't, but to call them back on Monday to see IF they can or can't help. Usually we're good on waiting but we were depending on this year's refund to catch up on a lot of our bills. It was a hard year. If you're going to close up shop soon, please stop taking tax returns and making people wait on it. We could have filed elsewhere had we known u were closing soon. Also they didn't ask my boyfriend ANYTHING when he filed. No are u filing as single? Head of household? And no questions about bank account info so we assumed we are receiving it as a check. But our status said our funds have been deposited in our bank so now we have no idea what's going on with no one to reach.
• February 2022 by Shellyne Gilchrist
  Every year I file with them I love them.
• December 2021 by Amrit Singh
  Thanks very appreciate it with all that help on my tax
• January 2021 by Myisha Johnson
  Good customer service. I always get more of a refund with them then H&R. Staf are friendly. Kind of a long wait
• November 2020 by moss f
  I am owner of a business a friend recommended me to file at xpert tax services. The manager at this place is very professional and helps me all financial together. Definitely I will go back next tax season.
• August 2020 by Luke J.
  I came to Xpert Tax because I was in need of a professional to do my business income tax due to my tax lady dropping the ball on me. I came here and they said they will get it done. It's been a month and since I walked in their doors and no phone call and no progress...they couldn't even file extension so that we could have more time to do it, very unprofessional. On top of that I was always the one to call them and they either never answer or say they will call back and never actually call back...Now I am very late on my income tax and I still have to find somebody to do it. Go somewhere else.
• August 2020 by Dan Alx
  You guys are amazing
• May 2020 by Vanessa Gallegos
  Worst tax place ever. My mom went here thought they would be helpful the lady told her they were charging only 200 ended up charging about 600 would not give her a receipt, took forever for her check to come then when it does her name is spelled wrong on the check and they told her she wouldn't have issues cashing it. I work at a check cashing location so I knew they were wrong. Worst place ever I will be sure to tell people to never go here unless your desperate and okay getting played on the amount they charge you.
• April 2020 by Nobody Jones
  FRAUD FRAUD FRAUD DONT BELIEVE THE REVIEWS THEY ARE ALL FAKE AND MADE BY THE OWNERS SEGA IS OUT TO GET YOU
• April 2020 by Tonnyy
  My Stimulus payment got sent here and they told me they sent the money back to the IRS. I have a few other questions regarding my taxs and they have yet to answer the phone for 3 days very disappointed.
• March 2020 by Cynthia Wills
  Very explanatory toured my and my daughter.
• March 2018 by Keari Hutt
  They charge more than a few other companies to do your taxes, they were ok for the first 2 years but they've become sloppy, unorganized, and dysfunctional. I went in for my advance for my taxes I brought 1 W2s and last pay stub from 2 of my jobs and I was waiting for 1 they only gave me a $200 advance. I came back maybe 3 weeks later with my W2 and they were confused they thought I was coming to pickup my last check and I told them I was told to bring in my last w2 . They even called a week prior asking if I was still bringing it and I responded Yes, I was still waiting for it. They said ok that's fine. Come to find out someone submitted my info prior to me coming in without my knowledge no one called me to inform me nothing. -_- They offered to send everything off for me and offered a discount next year😒👀 Seriously 😳 It's your job to send off our tax information . Smh they told me it'll be an additional 6 to 12 weeks . It is now a month or so later and I received a letter from IRS. They claim it's not their fault!.... Back to Jackson 🏃🏾‍♀️