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January 2024 by Jon Nickel
Leticia is amazing! She is incredibly knowledgeable, helpful and reassuring. If it wasn’t for her, I could literally go anywhere else. I come back to Zales specifically because she is so helpful.
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December 2023 by William Custino
William provided the most kind and helpful service even though I procrastinated and waited until the last minute to get my wedding band. I can’t thank the staff here enough for their help.
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November 2023 by Katharina Knoke
After coming to the store and asking how much a repair for a necklace chain would be I got pulled over to the side to see how much it costs. After saying that I am just asking and looking around how much it would be at various stores I recieved a very rude comment from the sales person that the Claire's down the hall can do it for 10 to 15 Dollars in the back. Very unpleasant feeling after leaving the store. Would not recommend if you are just looking for an opinion .I never had a problem with paying the price but being on a budget it's still not very nice to recieve a comment like that.
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November 2023 by Lara Dajani
Great customer service and they helped me find the right bday stone ring for my wife. Leti at the Arden location is amazing. Very knowledgeable and friendly…she is the best.
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October 2023 by JAMES GALVEZ
To Abdul & Letty, I wanna say thank You. Very much for helping Me . Pick out an engagement set & a wedding band for Me & my future wife. I propose to Her. The night, after I left the store. She was so surprised & very happy. I love that You guys were. Knowledgeable of the diamonds & took time. To listen to my questions & answered them. No pressured to buy, was helpful. Thank You!!!
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September 2023 by Grace Miranda
Raul was amaizing helping us with a trade in and upgrading my ring.
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September 2023 by Skye Betancourt
Best service I’ve had at a jeweler! No pressure what’s so ever. Even got a bigger ring for a few dollars more. Raul was amazing and very helpful.
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September 2023 by Mai Lee Vang
Always a pleasure getting assistance from Letty! She is so wonderful, sweet and always so happy to help me with my jewelry needs. Thank you Letty!
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August 2023 by Daniel Chavez
Letty was so sweet and helpful. Also a good sales woman - came in just for a repair and left with another surprise for me wife! Great experience.
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August 2023 by Louis Cruz
Letty gave me and my girlfriend a wonderful experience! We enjoyed everything about Zales, and we’re looking forward to our next visit!
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August 2023 by Rolando Dolar
OK Melanie is great. She help me with all my needs so she deserves six stars. Thank you.
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August 2023 by Heidi Shinpaugh
Letty was amazing. The best customer service provided. I Will return.
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August 2023 by bubba perinati
Great experience. Felt like we were family and all my concerns and cares were taken care of. Let’s and Mel will go the extra mile for you go see them!!!!
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June 2023 by Momma Bear
They won’t honor the same price for a ring when I had to return and get a different size. Even when asking for a call back from a Supervisor, they won’t compromise with $50 to make a loyal customer happy and honor their original price. Unbelievably awful customer service.
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June 2023 by Tj Lacy
Such a great experience. Abdul & Raul Helped me with all my questions & educated me on diamonds to find the right engagement ring. Definitely coming back for future purchases
