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December 2023 by Kris J.
My husband dropped off a prepaid UPS overnight package before 11am 12/28/23. Before he dropped it off, I had spoken with Adams Street Shipping to make sure it would arrive at its destination the next day. Instead of being overnighted, the package was ignored -- there is no record of it being shipped. No one is working 12/30/23 to help determine what happened.
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December 2023 by Keri M.
Guys come on. A $5 pick up fee despite having a printed label? Extremely disappointed that you will nickel and dime locals who have been using your shop for years. Down to Napa we go.
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December 2023 by Paula K.
Adams Street is a god send!!! Kind, professional and very helpful. They over deliver! Truly incredible! paula Kornell
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November 2023 by Janet Findlay
A solid 5 stars for Adams Street Shipping! This business is under new ownership and we are so glad to have them here in St. Helena. They are friendly and very helpful. Keep in mind that this is a small LOCAL business and it is NOT UPS or Fed Ex... so they do not get paid when you bring your returns to them. Their small handling fee is definitely worth having them take and track your packages for you. I certainly don't want to drive to Napa for my business and very happy to keep it local with a great team and owners! Thanks for always being so wonderful when I come into your store.
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November 2023 by Janet G.
A solid 5 stars for Adams Street Shipping! This business is under new ownership and we are so glad to have them here in St. Helena. They are friendly and very helpful. Keep in mind that this is a small LOCAL business and it is NOT UPS or Fed Ex... so they do not get paid when you bring your returns to them. Their small handling fee is definitely worth having them take and track your packages for you. I certainly don't want to drive to Napa for my business and very happy to keep it local with a great team and owners! Thanks for always being so wonderful when I come into your store.
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October 2023 by James A.
Great shop. They understood the 'ins and outs' for shipping wine home after a great visit to Napa. Helped us get the best value and were generally very friendly to work with.
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April 2023 by Cole R.
Recently acquired business by Julie who is very sweet, kind, and 100% responsive to shipping requirements. Highly recommended friendly and efficient. Whether you are shipping wine home from a fun weekend of tasting or packaging fine paintings...as I did...this is Napa's best.
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October 2022 by B Scott
THINK TWICE! Chose Adams based on reviews as we were leaving Napa, but regretting it. Gave 1 star for the customer-friendly rep who took our shipping order, but this company poorly mismanaged expectations & shipping was slow. It’s taking 10+ days to get our wine - don’t have it yet so not sure of the condition. We were told no more than 5 days & friends who used another company already got theirs. I even received a custom-made wine rack shipped USPS in 4 days.Left messages that were never returned & finally connected with the manager. When asked about hold up, was told they’ve been “that busy”. Even tried to use Hurricane Ian as excuse - that storm was over a week ago & we live in Texas, so not sure how that comes into play. Like I said, Texas friends on same wine tour didn’t seem to have the delay with their shipping company. Since it’s wine, naturally, we’re concerned how it’s been stored the past week. We know things happen, just communicate, return calls, provide an update. Such wine & shipping costs are too expensive for this kind of thing. Won’t use again.
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October 2022 by Amy C.
I use Adams street shipping for all my shipping needs. They are the best! They always treat their customers extremely well and go above and beyond to help make things happen. A special shout out to Phylis who has helped me numerous times!
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September 2022 by Lauren S.
Amazing team and so helpful! I am new to town and was in dire need of printing some items for work without my printer set up. I simply emailed it to them and they printed it on the spot. Thanks for the hospitality, I will be here often! They also handle shipping and fedex drop offs which is very convenient!
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September 2022 by David Harris
Great place!
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August 2022 by Sarrah A.
I just want to say thank you. Thank you for helping me ship so much stuff that I was dreading to do so because I was really a bit overwhelmed by it. Their staff was super helpful, kind and made it so easy.
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May 2022 by Jimmy Olea
Staff was friendly kind of courteous was able to help me with my packaging needs
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August 2021 by Lydia Morenike OD
My Bitcoin wallet has been credited by Mr Donald Richard Company's platform, from the investment I made. Richard! You are the Best, Trusted and Kind-Hearted Expert Trader.
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July 2021 by Mark R.
I was impressed with how very helpful and accommodating these guys are! I'm a business owner in Colorado and had a customer who was having issues using the multiple return label options I gave him. So I called and spoke to Phyllis and she stuck with me while I worked out the best way to get the label to her, eventually emailing it to her so she could do it for my customer. It's getting harder & harder to find this level of exemplary customer service, so I just had to make sure they got the credit this kind of effort deserves. Thank you!
