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October 2023 by Liz P.
Fideaux in Saint Helena is a charming little shop that's stocked with pet treats, cute accessories, toys, Halloween costumes, and just about everything you could need for your dog or cat. However, what truly sets this store apart is its exceptional customer service. When I visited with my two dogs, both of the friendly sales ladies working there greeted us immediately and even offered treats to my dogs, which we truly appreciated the thoughtfulness.The store is conveniently located in the heart of Saint Helena, surrounded by other boutiques and restaurants, and it's a magnet for fellow animal lovers. Our experience was wonderful, and we ended up purchasing some recommended chicken treats that our dogs absolutely devoured. The store has a cozy and welcoming atmosphere with a kitschy and cute vibe.
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June 2023 by kristine m.
I came here with my two english bulldogs and was immediately greeted by staff who asked if my babies could have a treat. I said of course! Both of my babies ate the treat which is impressive because my other one is a picky eater. I ended up buying those treats which was expensive but I will buy anything my babies will eat. It had limited ingredients which I appreciate and are made locally. The items in the store are super cute. There were toys in the shape of kayaks, egg benedict, burgers, and ice cream cones. Everything is pricey, but hey what do u expect? It's a pet boutique in St. Helena. We have been here several times and will continue to come back. They also have dog clothing, leashes and collars, and some books. If you love your furbabies as much as I love mine and love spoiling the heck out of them, you will love this place.
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October 2022 by Matt Lockie
I will start off by saying I used to love this store. I was excited to return with some out of town visitors and my golden when the sales team swarmed me.......When I entered the store, I was immediately stormed on by two sales woman who proceeded to follow me around the store commenting on ANY and EVERY item I even glared at. It was so obvious it was all for pushing sales on there over priced products no one buys. At one point my golden was in 15 different harnesses ranging from $50-$500 for no apparent reason other than I walked by the section as I browsed. I ended up getting some treats bc I felt bad having to say no to every sales tactic but it still cost me $18 for a bag of literally 4 treats........WHO BUYS STUFF HERE? Inflation doesnt even start to explain their pricing model at this store.The constant having to say "no thanks" is awkward and annoying when you are casual shopping in between wine tasting. I will NEVER go back inside this store and have spread the word to many dog owners in the area.
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April 2022 by Liz H.
I don't have a dog but if I did, I'd get stuff from here. They had so many cute and funny things for dogs of all sizes. They also had a dog in the shop, Olive. She was very well behaved and when she was let out of the office, she went over to the dog biscuits and selected the Turkey one. She did this twice that I saw, so those get an endorsement from at least one dog! Salespeople were *not* pushy, which I appreciated. I think the prices might be a little high but maybe not, considering the neighborhood and location. (I am from out of state.) Good place for gifts for your friends who have dogs.
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December 2021 by Donnell Shuster
I love this store. The staff is so friendly!! Buddy loves his new sweater and toy. I live local and love shopping right down the street from my house for all my dogs needs.
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December 2021 by Dan Gaffey
Wide selection of quality dog harnesses and leashes.
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December 2021 by stephanie p.
We delayed going in because a fellow had gone in with no mask.... Waited till he had left. Went in and the staff had her mask below her nose so we left. Cute store, had been excited to grab some things for our pups. Disappointing that a global pandemic isn't registering here.
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November 2021 by Kristen S.
Cute place and friendly staff. A good selection of accessories from the Foggy Dog, albeit overpriced. Nice to have a store on the main block where you can spoil your pet!
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September 2021 by Maria Carmella L.
I really wanted to like this place - I have a dog that I love too! I walked in and two young ladies were standing behind the counter. No response when we entered, no hello, no smiles just blank looks. Someone walked in behind us and got the same response - so I walked out not feeling welcomed. Perhaps I'm just older and have expectations that no longer exist. But I like shopping in a welcoming place. If it matters train your people to offer some nice to customers when they come into your store??
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December 2020 by Esteban Vazquez Jr.
Lovely place and the staff is so helpful!!
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September 2020 by Petra BIanchi
Wonderful store...great selection and customer service! Thanks!
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March 2020 by Ashlee LeLeaux Milazzo
The salesman helped us choose the right size vest for our sweet girl! It fits perfectly and she loves it. Thank you Fideaux!
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August 2019 by Riley Adams
Cute store and great staff!
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April 2019 by Jim DeLung, PhD
Very unique gifts for your pet
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April 2019 by Karl Pohl
Great stores for to spoil you did I think the treats are a little pricey compare to where I am normally go but they are very friendly people
